Adult And Teen Services Specialist - Programming (Part-Time)

Fountaindale Public Library•Bolingbrook, IL

12d•Onsite

About The Position

This is a part-time, non-exempt position requiring 25 hours per week. The role involves providing excellent customer service at various public desks within the library, assisting patrons with technology and resources, and planning and conducting programs for adults and teens. The specialist will also contribute to collection maintenance, create promotional materials, and participate in library-wide initiatives.

Requirements

Requires expertise acquired through completion of a LA/LTA certification in an Associate’s degree program, a two year Associate’s degree or a minimum of two years completed in a higher education program.
At least one year of related experience in a comparable business, school, organization, or library preferred.
Basic knowledge of productivity suites and integrated library systems.
Basic knowledge of current technology trends, reference techniques and digital information retrieval.
Ability to incorporate technology into programming and other public services.
Basic knowledge of Adult and/or Teen literature, popular materials and reference materials in a variety of formats.
Ability to exercise reasonable and independent judgment and discretion.
Ability to manage and prioritize multiple tasks.
Ability to analyze and synthesize data to produce new or revised processes and procedures.
Ability to effectively use a variety of tablets and similar devices.
Ability to adapt to change.
Communicates effectively in English, both orally and in writing.
Ability to establish and maintain effective working relationships with staff and public.
Ability to stay calm and effective in difficult situations.
Ability to empathize and relate to the needs of all patrons.

Nice To Haves

Speaking skills in other languages, particularly Spanish, is a plus.

Responsibilities

Provides consistent, gracious and friendly service to internal and external customers.
Understands and enforces District policies and procedures while safeguarding intellectual freedom and patron privacy.
Perform all duties at all the Adult and Teen Services public desks, including the reference desk, media desk, computer commons desk and covering the young adult area.
Monitors the use of the library computer area. Diagnoses equipment and software related problems and performs preventative and routine maintenance with limited instruction.
Assists patrons and fellow staff members in the use of online catalogs, online databases, online services, Internet, software, hardware and other equipment available for public use.
Plans, prepares, and conducts Adult & Teen programs and classes. Participates in cross departmental programs. Hires performers with guidance from the Adult & Teen Services Management team and Programming Librarians, as needed.
Creates bibliographies, flyers, blogs and other print or online library promotional materials, under guidance of the Adult & Teen Services management team.
Assists in maintenance of adult & teen collections, as assigned.
Assists with proctoring, study room and local history room reservations, as needed.
Helps to implement the use of technology.
Keeps work areas neat and orderly. Cleans computer hardware.
Participates in library wide committees for special projects, strategic planning and new library initiatives.
Serves as liaison for library in programming initiatives with external agencies.
Research, order, inventory and maintain program supplies for the Adult & Teen Services Department.
Prepares and submits required records, purchase requests and reports in keeping with the policies and procedures of the library.
Collects daily statistics and prepares monthly departmental statistical reports.
Serve as a notary public for the library.
Keeps informed of current information and trends at the local library level.
Participates in professional development activities relating to areas of responsibility.
Performs other miscellaneous duties as assigned.