ADS Inventory & Distribution Representative

Granite Telecommunications•Lincoln, RI

6d•Onsite

About The Position

We are seeking detail oriented, highly motivated professionals that have 0-2 years’ experience in a telecom inventory management role. This person will be required to place, track, and update equipment orders for multiple product lines during a single shift. This person will also be monitoring returns as well as making sure equipment is sent back to the warehouse within written guidelines. This person is also responsible for billing when equipment is not returned in a timely manner. They will interface with several other Purchasing, Premier, and Service Delivery teams to respond to and acquire order statuses and arrange and organize project rollout schedules and billing. Inventory control and accuracy will be vital to the success of this person along with ability to work on multiple different projects during a shift.

Requirements

0-2 years’ experience
Ability to multi-task
Proficient with Microsoft Office products, Word, Excel, Outlook
Strong organizational skills
Excellent oral and written communication skills
Strong analytical and problem-solving skills
Highly motivated, energetic, self-starter
Availability to work overtime as required
Great work ethic
Bachelor's Degree (or equivalent experience)

Nice To Haves

1-2 years of Telecommunications industry experience
Experience with multiple equipment manufacturers (Cisco, Adtran, Fortinet, Meraki, and others)

Responsibilities

Responsible for submitting Return Labels to internal teammates or external customers.
Responsible for provided order status updates to other departments, and maintaining accurate records in internal systems
Responsible for pushing all order updates through SalesPad
Responsible for monitoring orders and acquire updates for orders outside of SLA
Responsible for interacting with UPS and other shipping companies to address shipment concerns and issues.
Responsible for maintaining track of all inventories being worked for configuration
Responsible for managing and tracking rental device returns and handling related customer charges
Responsible for completing assigned workflows
Troubleshoot using internal systems
Work closely with all internal departments to ensure correct equipment is configured and shipped for customers
Other duties as required by Management