ADRC Nutrition Program Site Aides - Bloomer/Cornell Area

Chippewa County • Wi 54729, WI

3d

About The Position

The Site Aide supports the smooth operation of a meal site, creates a welcoming atmosphere for diners, coordinates and guides volunteers, ensures sanitation and food-handling rules are followed, and provides courteous, responsive service to county residents and the public. Duties may also include delivering home-delivered meals. These are annual limited-term employment (LTE) positions and are not seasonal.

The role includes meal reservations and participant registration, volunteer coordination, program recordkeeping, collecting and depositing donations, ordering supplies, food safety monitoring, meal service and cleanup, and delivering meals. Site Aides also conduct follow-ups and assessments as appropriate, support program compliance and improvement, and participate in training and ADRC planning and engagement activities. The position requires discretion, confidentiality, HIPAA compliance, and a non-judgmental approach.

Requirements

• High school diploma or equivalent.
• At least one year of related work experience involving food service and/or working with special population groups.
• Complete a Safe-Serv Food Service training program and obtain certification within 90 days of hire.
• Valid driver's license.

Nice To Haves

• Previous experience working with seniors.

Responsibilities

• Greet participants and handle meal reservations and cancellations.
• Register and orient new Senior Dining participants on registration and donation procedures.
• Ensure appropriate staffing and oversee volunteers during setup, meal service, and cleanup.
• Maintain participant attendance and meal service records, and forward required records to the ADRC office at the end of each month.
• Collect, record, and deposit fees and donations.
• Assist with recruiting, training, and scheduling volunteers for congregate and home-delivered meal programs, and record volunteer hours.
• Maintain and order food and other supplies as needed.
• Participate in required and recommended training activities.
• Ensure compliance with state and federal food sanitation regulations, correct noncompliance when possible, and report issues requiring assistance.
• Recommend program improvements to the Nutrition & Transportation Program Coordinator.
• Assist the coordinator with training new volunteers and Site Aides as needed.
• Deliver meals and follow program procedures for contacting emergency contacts when a home-delivered meal participant does not answer the door.
• Follow up with Senior Dining participants who do not attend a meal.
• Keep food at safe temperatures, maintain food safety standards, and submit daily food temperature logs to the office at the end of each month.
• Serve food and assist individuals who need help.
• Dine with participants as often as possible to evaluate meals and support quality control.
• Clean dishes, tables, and appliances; sweep and clean floors; and dispose of garbage properly.
• Understand and ensure compliance with state-mandated Senior Nutrition Program guidelines.
• Conduct initial and reassessment visits for home-delivered meal participants when appropriate for the community served by the site.
• Use discretion, maintain confidentiality and HIPAA compliance, and treat customers without judgment.
• Participate in ADRC strategic planning and engagement activities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED