ADR Host/Cashier

Choctaw Nation of Oklahoma•Durant, IA

3d•Onsite

About The Position

Greet restaurant patrons and answer phone calls. Assure patrons are seated promptly, ensuring guests have a favorable dining experience. This role involves guest recognition, answering menu questions, managing seating distribution, handling cash transactions, and potentially assisting with food preparation. The Host/Cashier will also promote casino events and programs, resolve minor guest complaints, and maintain the cleanliness of the dining area.

Requirements

Speak, read, and write English.
Handle cash responsibly.
Calculate basic math functions as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
1+ years' experience in a high-volume fine dining or casual restaurant.

Responsibilities

Ensure guest recognition by remembering names, faces, and information that makes each guest feel unique.
Answer menu questions posed by patrons.
Distribute the seating as equally as possible among all food servers.
Receive cash from customers in payment for meals. Operate cash register. Make change and issues receipts or tickets to customer. Read and record totals shown on cash register tape and verify against cash on hand.
Pre-bus and full bus tables during peak periods.
Promote current casino events and programs and give guests directions to all casino areas.
Resolve minor guest complaints in a manner consistent with departmental philosophy.
Monitor dining room to make sure it is maintained, and floor is free of debris.
Prepare sandwiches, coffee, pastries, and other menu items (in some venues).
Perform other responsibilities as may be assigned.