Adolescent Drug and Alcohol Case Management Specialist

Human Services Administration Organization•Pittsburgh, PA
•Hybrid

About The Position

The Adolescent Drug and Alcohol Case Management Specialist provides voluntary case management services to youth in Allegheny County who have community-based needs and substance-use-related concerns. Youth may be referred by schools, service providers, or parents or guardians. The specialist screens and assesses clients to understand their psychosocial needs and works with them to develop recovery plans based on self-identified goals. The role supports youth through treatment, court proceedings, access to non-treatment supports, and obtaining essential items. It involves multidisciplinary collaboration to connect clients with available resources and provide solution-focused services. The position is full-time and uses a flexible hybrid work model, including remote administrative tasks and fieldwork.

Requirements

  • Bachelor’s degree in Social Work, Psychology, Education, Nursing, Criminal Justice, or a related field.
  • Two years of experience in case management, behavioral health, or a related field, or equivalent experience in behavioral health settings.
  • Knowledge of mental health and addiction treatment principles.
  • Strong organizational skills and ability to manage a caseload and deadlines.
  • Exceptional communication and interpersonal skills, including cultural competence to work effectively with diverse populations.
  • Ability to work independently and collaboratively in a team-oriented environment.
  • Act 33, Act 34, and FBI clearances required upon hire.
  • Valid Pennsylvania driver’s license and access to a personal vehicle with current insurance coverage.
  • Possess or be willing to pursue a Certified Allied Addictions Professional credential or similar state certification.

Nice To Haves

  • Master’s degree.

Responsibilities

  • Serve as the primary contact and advocate for individuals and families, aligning services with their needs and goals.
  • Assess clients and develop individualized service plans, updating plans to reflect progress and changing needs.
  • Provide face-to-face client support at least monthly or as needed.
  • Coordinate with behavioral health providers to facilitate access to mental health, drug and alcohol services, and community supports.
  • Help clients navigate county systems, including housing, benefits, court proceedings, probation or parole requirements, and treatment services.
  • Facilitate interdisciplinary team meetings with families, school personnel, healthcare providers, probation officers, and other treatment-team participants as appropriate.
  • Advocate for access to needed resources and provide feedback to address systemic barriers.
  • Collaborate with treatment providers and community partners on discharge plans and post-release services.
  • Liaise among clients, providers, and systems to support communication and care coordination.
  • Maintain accurate electronic health records, including service plans, case notes, and assessments.
  • Comply with HIPAA and other confidentiality policies.
  • Participate in program audits and quality reviews to ensure agency and regulatory standards are met.
  • Participate in ongoing training on best practices in mental health, substance use, and criminal justice services.
  • Support and mentor new staff.

Benefits

  • Medical, dental, and vision insurance.
  • Access to student loan repayment programs through the Behavioral Health Fellows Program.
  • Paid time off (PTO) and holidays.
  • Retirement savings plan.
  • Mileage and parking reimbursement for fieldwork.
  • Agency support for pursuing a relevant addiction-professional credential if the employee does not already hold one.
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