Adobe Experience Manager Author – Marketing Delivery & Enablement

Truist•Atlanta, GA

1d•Onsite

About The Position

Adobe Experience Manager Author – Marketing Delivery & Enablement In accordance with Truist in-office expectations, this role will be in office 5 days/week, for those candidates who live within 35 miles of a Truist hub facility. Truist is seeking a detail-oriented and execution-focused AEM Author to support the creation, publishing, and optimization of digital content experiences within Adobe Experience Manager (AEM). This role sits within the Marketing Delivery & Enablement team and is responsible for translating marketing and content strategies into high-quality, compliant, and user-friendly web and landing page experiences. The ideal candidate combines strong hands-on AEM authoring skills with an understanding of digital content operations, templated component usage, and cross-functional collaboration in a regulated environment.

Requirements

Bachelor’s degree in Marketing, Communications, Digital Media, or related field (or equivalent experience)
5+ years of experience in digital content authoring or web content management
Hands-on experience with Adobe Experience Manager (AEM Sites) or similar CMS platforms
Experience building and publishing web pages using templates and reusable components
Strong attention to detail with a rigorous QA and testing mindset
Ability to manage multiple content requests and deadlines simultaneously

Nice To Haves

Experience in financial services, banking, or other highly regulated industries (strongly preferred)
Familiarity with accessibility standards (WCAG), SEO best practices, and digital usability principles
Experience working within structured delivery frameworks (Agile or similar)
Basic understanding of HTML/CSS for troubleshooting content or layout issues
Familiarity with Adobe Experience Cloud tools (e.g., Analytics, Target, AEP)
Experience supporting personalization or localization in digital experiences
Understanding of digital performance metrics and optimization techniques

Responsibilities

AEM Authoring & Content Execution: Build, edit, and publish web pages and digital experiences using Adobe Experience Manager (Sites). Leverage templates, components, and content fragments to assemble pages aligned to brand and UX standards. Configure page properties, metadata, tagging, and SEO elements. Ensure proper linking, navigation structure, and accessibility standards are met. Manage content updates, publishing schedules, and version control within AEM.
Digital Content Development: Execute end-to-end content builds for landing pages, campaign pages, and site updates. Apply approved creative assets, copy, and component configurations to deliver accurate experiences. Partner with Content Creators, UX, and Digital Strategists/Channel Leads to ensure alignment with business goals and timelines. Support personalization and localization efforts using available AEM capabilities. Conduct thorough content QA including layout validation, links, responsiveness, and accessibility checks.
Collaboration & Workflow Management: Work closely with Audience Builders, Channel Leads, Creative, Adobe Product Partners, MarTech Partners, Legal, and UX teams. Participate in content intake, sprint planning, and delivery status updates (Working knowledge of Workfront and Rally a plus). Ensure alignment with compliance, brand, and accessibility standards. Maintain clear documentation of page builds, requirements, and approvals. Support publishing workflows, including approvals and scheduled releases.
Quality Assurance & Optimization: Perform QA across browsers, devices, and screen sizes to ensure consistent user experience. Identify and resolve content or rendering issues within AEM. Suggest improvements to templates, components, and authoring processes to enhance efficiency. Support A/B testing and optimization efforts by accurately implementing test variations. Maintain high standards for accuracy, usability, and brand consistency.
Data & Compliance: Adhere to digital governance, accessibility (e.g., WCAG), and privacy requirements. Ensure content aligns with legal and regulatory standards, particularly in financial services. Support audit and compliance readiness through documentation and adherence to workflows. Ensure proper handling of customer-facing content and disclosures.