Admitting Worker (per diem)

University of California, San Francisco • San Francisco, CA

1d • Onsite

About The Position

Under the supervision of the Patient Access Services Manager, the Admitting Representative greets patients, verifies their identity, checks them in, registers them, and coordinates escorts when they arrive for services. Registration involves gathering demographic and financial information and entering it into computer systems quickly and accurately. The role also includes collecting and posting cash as appropriate. The Admitting Representative provides superior customer service, maintains a high degree of professionalism, uses hospital information systems to communicate with patients and visitors and respond to inquiries, and follows Medical Center policies and procedures.

Requirements

• High school diploma or GED.
• Prior experience in healthcare, insurance-related work, or a comparable level of experience.
• Demonstrated strong customer service skills.
• Ability to multitask and prioritize.
• Ability to follow instructions and work quickly and accurately in a fast-paced environment.
• Basic PC skills and proficiency in Microsoft Office.
• Typing speed of 30 words per minute.
• Articulate, concise oral communication and the ability to write clearly and concisely.
• Ability to work collaboratively with a culturally diverse staff and patient/family population.
• Ability to work independently with minimal supervision.
• Ability to work onsite in San Francisco.

Nice To Haves

• Two years of recent experience in hospital registration and/or admission procedures.
• Basic knowledge of medical terminology.

Responsibilities

• Greet patients and verify their identity.
• Check in and register patients arriving for services.
• Coordinate patient escorts upon arrival.
• Gather demographic and financial information and enter it into computer systems accurately and promptly.
• Collect and post cash as appropriate.
• Use hospital information systems to communicate with patients and visitors and respond to inquiries.
• Provide superior customer service and maintain professionalism.
• Comply with Medical Center policies and procedures.

What This Job Offers

• Education Level: High school or GED