Per Diem-Admitting worker-ER Admitting-Los Alamitos-Variable

University of California, Irvine•Los Alamitos, CA

6d•Onsite

About The Position

The Emergency Department Registration Representative works under the direct supervision of the E.D. Patient Registration supervisor. The Registration Representative is responsible for interviewing the patient or his/her designee to obtain information pertinent to registration or admission to the hospital. Upon completion of the medical screening exam (MSE) the Representative will obtain insurance information, process with insurance verification and inform the patient of any financial obligations. The Registration Representative is to work in a cooperative manner to fulfill the goals of the department and hospital displaying courtesy with all patients, staff and visitors.

Requirements

Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
Must demonstrate customer service skills appropriate to the job
Excellent written and verbal communication skills in English
Ability to maintain a work pace appropriate to the workload
Ability to establish and maintain effective working relationships across the Health System
Excellent Typing and Spelling Skills
Prior Customer Service Experience
Must be able to provide proof of work authorization

Nice To Haves

Knowledge of University and medical center organizations, policies, procedures and forms
Patient Registration Experience
Knowledge of Health Care Industry/Insurance Contracts
High School Diploma or Equivalent
Computer Skills

Responsibilities

Interviewing the patient or his/her designee to obtain information pertinent to registration or admission to the hospital.
Obtain insurance information, process with insurance verification and inform the patient of any financial obligations.
Work in a cooperative manner to fulfill the goals of the department and hospital displaying courtesy with all patients, staff and visitors.