Admitting Specialist I - Talent Pool

Island Health Careers•Anacortes, WA

10d•Onsite

About The Position

At Island Health, people are at the center of everything we do. As a part of the team, you’ll play a vital role in supporting our mission to care for those who care for others. You’ll help create a positive and seamless experience for every team member — ensuring they feel valued, supported, and heard. We are always looking for people who have a passion for customer service, team collaboration and making an impact while working in a healthcare environment! This is a continuous recruitment posting to build a talent pool for current and future vacancies. Candidates will be contacted as positions become available and deemed a potential match for the role(s).

Requirements

Minimum six months’ experience as an office receptionist; and/or medical skill experience required.
Ability to maintain confidentiality and protect sensitive data at all times.
Ability to work collaboratively and support efforts of team members.
Ability to identify and follow verbal and/or written instructions
Strong organizational skills.
Ability to prioritize tasks.

Nice To Haves

HS Diploma or GED Preferred.
Experience with CPT, ICD9 coding and medical terminology preferred.
Experience in a healthcare setting is preferred.

Responsibilities

Obtains specific information from patients required to accurately complete all types of registrations including Inpatient, Outpatient, ER, Observation, Client and Recurring patient visits for Island Hospital services.
Obtains necessary signatures on forms.
Processes diagnostic orders into Meditech, including entering billing codes & obtaining signed ABN’s when necessary.
Verify insurance eligibility using electronic resources.
Answers switchboard calls and department phones in a professional, welcoming manner, to determine nature of business and transfers calls to proper destination or assisting callers.
Greets all patients, visitors & co-workers courteously, providing general information & direction assistance as needed.
Exhibits Island Hospital’s Promise at all times while on duty or while representing the hospital both in/outside of the facility.
Assists with a variety of clerical duties which may include but is not limited to: Mail Processing (inbound w/cash batch & outbound mail) assists with ordering supplies for department, receives over the counter payments (cash, check or credit cards), accurately maintains and balances the cash drawer.
Provides clerical support for other hospital departments including, but not limited to, assisting with miscellaneous registration processes, ambulance account processing, reference lab processing, claims processing, sorting, scanning, and filing.
May require data entry of charges or calling patients or other facilities to obtain necessary account information.
All other duties as assigned.