Admitting/Registration Clerk

Central Louisiana Surgical Hospital•Alexandria, LA

2d•Onsite

About The Position

Coordinates the reception area activities to promote communication throughout the Facility. Performs clerical and reception duties. Admits patients to the Facility following the established policies and procedures. Assembles patient medical record forms and prepares patient identification. Assists Financial Counselor in obtaining pertinent information to register patient and attaches proper means to document patient identity. Provides pertinent information to the patient’s family in the waiting area according to policies and procedures. Monitors waiting area. Coordinates reception area activities for effective communication with all areas of the Facility. Answers telephone and intercom courteously and in a quiet, pleasant voice. Accepts and relays messages effectively. Informs physician’s office of admissions and activities concerning admissions. Maintains and protects each patient’s right to confidentiality. Identifies emergencies and initiates appropriate response. Assumes clerical duties and responsibilities as necessary. Assists in ordering and stocking supplies. Maintains order and cleanliness of the front desk. Coordinates obtaining diagnostic tests and places diagnostic test reports in appropriate section of patient medical record. Participates in cross-training as needed within the Business Office. Comply with facility Standards of Behavior and complete all required education assignments within the designated timeline.

Requirements

High School diploma or GED required.
Computer experience required with knowledge of Microsoft Office programs.
Strong written and verbal communication skills; able to speak effectively to internal and external customers required.
Ability to speak English language required.
Position requires attendance for facility opening beginning at 5am or earlier.

Nice To Haves

Two years clerical experience in medical facility or office preferred.

Responsibilities

Admits patients to the Facility following the established policies and procedures.
Assembles patient medical record forms and prepares patient identification.
Assists Financial Counselor in obtaining pertinent information to register patient and attaches proper means to document patient identity.
Provides pertinent information to the patient’s family in the waiting area according to policies and procedures.
Monitors waiting area.
Coordinates reception area activities for effective communication with all areas of the Facility.
Answers telephone and intercom courteously and in a quiet, pleasant voice.
Accepts and relays messages effectively.
Informs physician’s office of admissions and activities concerning admissions.
Maintains and protects each patient’s right to confidentiality.
Identifies emergencies and initiates appropriate response.
Assumes clerical duties and responsibilities as necessary.
Assists in ordering and stocking supplies.
Maintains order and cleanliness of the front desk.
Coordinates obtaining diagnostic tests and places diagnostic test reports in appropriate section of patient medical record.
Participates in cross-training as needed within the Business Office.
Comply with facility Standards of Behavior and complete all required education assignments within the designated timeline.