Admitting Officer- Emergency Department- FT Days 7a-7p

GBMC HealthCare • Towson, MD

21h • Onsite

About The Position

Under general supervision, interviews patients to obtain necessary information, prepares admission/registration forms, and performs other clerical/computer operational tasks related to the admission of inpatients and outpatients coming into our Medical Center. This role requires knowledge of medical terminology, computer skills, and excellent communication and customer service abilities. The position also involves ensuring patient and workplace safety, and demonstrating competency in delivering age-specific care. The Admitting Officer is responsible for performing admitting functions, answering calls and call bells, ensuring patients get to testing on time, maintaining paperwork, keeping accurate logs, updating equipment repair logs, arranging ambulance transports, copying paperwork for transfers, and ordering dietary trays. All roles must demonstrate GBMC Values: Respect, Excellence, Accountability, Teamwork, Ethical Behavior, and Results.

Requirements

• HS or GED
• 6 months’ experience
• Knowledge in medical terminology.
• Skill in using computers.
• Skill in oral and written communication
• Skill in data analysis to gather and update statistics, logs, records and reports.
• Skill in customer service techniques.
• Ability to multi-task and prioritize.
• Employee has knowledge and understanding of patient and workforce safety as it relates to job duties.
• Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable.

Nice To Haves

• Emergency Department or Hospital experience preferred.

Responsibilities

• Performs admitting functions, i.e. RTM, Meditech, Bedtracking, and communicates/informs RN, Clinical Unit Coordinator and/or Admin Coordinator
• Reports to work on time and be ready to work.
• Answer incoming calls within 3 rings and make outgoing calls as requested.
• Answers call bells and communicates/informs Tech and/or RN.
• Ensures patients are getting to testing on time.
• Ensure paperwork for downtime charting is fully stocked.
• Other clerical duties as assigned, such has stock paper in copiers/fax machines.
• Keep accurate logs of calls made.
• Ensures admission logs, ED physician and on-call physician lists are up to date.
• Update broken equipment/equipment repair log.
• Arrange for proper ambulance transports (such as Hart to Heart or Procare) for transfers.
• Copy paperwork for transfers to another facility, i.e. SEPH, nursing home or higher level of care.
• Order dietary trays as requested.
• Changing bed/linens and bring back patients, as requested.

Benefits

• Competitive salary
• Generous paid time off
• Free parking
• Monthly MTA bus pass subsidy-85% paid by GBMC "if applicable"
• Company subsidized onsite fitness and wellness center "if applicable"
• Pre-paid tuition to pursue professional development, additional certifications, and degree programs
• Comprehensive health, dental, and vision coverage
• 401 (a) and 403 (b) retirement savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED