Admitting Clerk-Outpatient

Community Health Systems Professional Services Corporation•Las Cruces, NM

5d•Onsite

About The Position

Seeking a full-time Admitting Clerk to support our Admitting department at Mountain View Regional Medical Center, located at 4311 E Lohman Ave, Las Cruces, NM. Day Shift: Schedule to be determined and is based on needs of the department. We know it's not just about finding a job. It's about finding a place where you are respected, valued, and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.

Requirements

0-2 years of admissions, customer service and/or public relations experience required
Strong interpersonal and communication skills to interact effectively with patients, families, and healthcare staff.
Proficiency in using electronic registration and order entry systems.
Knowledge of insurance verification and billing processes.
Ability to handle sensitive information with confidentiality and professionalism.
Strong attention to detail and organizational skills to ensure accurate documentation.
Excellent multitasking abilities to manage a fast-paced environment effectively.

Nice To Haves

1-2 years of experience in a healthcare setting preferred

Responsibilities

Registers patients efficiently and accurately, entering all required information into the registration system and obtaining necessary signatures on consent and authorization forms.
Verifies insurance coverage and identifies appropriate plan codes to ensure accurate billing and prompt payment.
Reviews and explains legal and financial documents, including Advance Beneficiary Notices (ABNs), to patients and families as required.
Counsels self-pay patients on procedure costs, payment options, and available financial resources, documenting all interactions thoroughly.
Secures and logs patient valuables upon admission, ensuring proper tracking and safekeeping.
Places identification armbands on patients to support accurate identification and continuity of care throughout their stay.
Reads physician orders to determine appropriate registration processes and ensures accurate order entry for ancillary departments.
Notifies relevant departments or physicians of patient arrivals and follows up on delays to ensure timely service.
Assists with bed assignments for inpatients, coordinating with nursing supervisors to match patient needs with available resources.
Operates a multi-line telephone system to manage incoming and outgoing calls, relaying messages promptly and accurately.
Maintains effective communication during emergency codes and supports the implementation of facility emergency plans as required.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.