Admissions Support Specialist

Holy Family University•Philadelphia, PA

36d

About The Position

The Undergraduate Admissions team is seeking to hire an Admissions Support Specialist who will be responsible for maintaining prospective student information through all stages of the admissions process. This individual will manage and oversee all admissions applications and provide detailed reports related to this process. The Admissions Support Specialist is also responsible for handling phone inquiries and will work closely with other campus offices regarding the transfer of student records and providing essential reports. Employees must understand the mission of Catholic Higher education and be committed to the core values, mission, goals, and objectives of Holy Family University.

Requirements

High school diploma or equivalent required.
Knowledge of and ability to follow university policies and procedures.
Ability to establish and maintain effective working relationships with the campus community.
Ability to relate to a diverse population and to maintain composure when faced with difficult situations.
Strong computer and database skills
Knowledge of the Microsoft Office Suite applications
Excellent communication and interpersonal skills
Ability to work independently in a fast-paced, goal driven work environment
Previous experience in a higher education office setting

Nice To Haves

Associate’s degree preferred.
Experience with CRM software is preferred

Responsibilities

Manage and oversee all application processing which includes working with the CRM and other related database systems to ensure integration and a timely system for review and reporting.
Provide daily, weekly and ad hoc reports from the CRM to the Director and other campus offices as needed or requested.
Handle phone inquiries and assist prospective students and their families with their questions regarding the admissions process and the status of their application.
Provide general office support to the Director and staff as needed.

Benefits

Medical
Prescription
Dental
Vision
Commuter Benefits: Transit and park benefits through pre-tax payroll deductions
Half-Day Fridays: Enjoy half day Fridays in the summer
403(b) Retirement: Discretionary match up to 5%; vested immediately
Time Off: 12 Paid Holidays, Vacation, Personal, Sick Days and a week off for Winter Break
Tuition Benefits: Employees or dependents pursuing a first Undergraduate Degree receive 100% tuition remission; employees pursuing a first Master’s or Doctoral degree, receive 100% tuition remission; eligible dependents pursuing a first Master’s or Doctoral degree, receive 50% tuition discount.
Alpha House: 50% Discount for Nursery, Pre-K and Kindergarten