Admissions Specialist PRN - Patient Access Services

Texas Health Resources•Southlake, TX

8d•Onsite

About The Position

Admissions Specialist - Patient Access Services. Bring your passion to Texas Health so we are Better + Together. Work location: Texas Health Southlake, 1545 Southlake Blvd Southlake, TX 76092. Work hours: PRN (as needed), clinical operation hours: Monday – Friday; 4:45am-4:30pm. Patient Access Department Highlights: Award-winning Patient Access Services (PAS) team recognized for excellence, collaboration, and commitment to exceptional patient service. Team-oriented work environment with expanded resources from other Patient Access areas. Cross-training opportunities within different areas of Patient Access.

Requirements

H.S. Diploma or Equivalent required
1 Year Customer Service experience required
Requires good written, oral, and telephone communication skills.
Requires knowledge of general office equipment, PC’s and associated software packages.
Ability to type 35 WPM corrected for errors.
General knowledge of medical terminology.

Nice To Haves

CHAA - Certified Healthcare Access Associate Upon Hire preferred

Responsibilities

Accurately gathers complete financial and demographic information to ensure medical records/billing process flows efficiently.
Obtains and/or updates verification of benefits and/or pre-certification for applicable tests and/or procedures.
Prepares, presents, and thoroughly explains applicable legal, ethical, and compliance documents; ensures proper consents are signed by the appropriate parties. Maintains documentation of the same.
Maximizes reimbursement for services rendered by appropriately identifying insurance carrier, benefits, etc. Prevents denials by ensuring timely notification of admission to insurance carriers.
Assists patients in understanding financial obligations; collects co-payments, self-pay deposits, and patient balances to reduce Accounts Receivable.
Remains aware of and complies with applicable regulations, entity and/or system policies and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership.