ADMISSIONS SPECIALIST

Natsu Healthcare•Tooele, UT

10d•$0 - $20•Onsite

About The Position

NAT-SU Healthcare has an immediate need for an experienced Behavioral Health Admissions Specialist. The ideal candidate will be compassionate and naturally helpful with a general understanding of the intake process and experience in the behavioral health industry.

Requirements

At least 18 years old
Minimum of 2 years of experience working in a healthcare or behavioral health setting, preferably in admissions, intake, or a related role
Demonstrated ability to communicate effectively and empathetically with clients, families, and stakeholders, particularly in high-stress situations.
Familiarity with intake procedures, including conducting screenings, gathering documentation, and completing necessary paperwork, with experience in out-of-state Medicaid applications being a plus.
Minimum of 2 years of experience using electronic health records (EHR) systems, Microsoft Office Suite, and other relevant software for tracking and managing client information.

Nice To Haves

Preferred knowledge of Substance Abuse
Native American preference

Responsibilities

Answer inquiry calls from potential clients.
Conduct intake screenings and gather necessary documentation.
Make follow-up reminder calls to potential clients.
Notify clients of approval, provide information on what to bring, and schedule an admission date.
Maintain communication with clients and stakeholders as clients travel to the program.
Work closely with the case management and medical team to ensure a smooth and supportive intake experience.
Collaborate with the business development team to coordinate intakes and maintain strong partnerships with outside agencies.
Navigate detox placements when necessary, coordinating with detox facilities and ensuring a seamless transition.
Track potential clients, monitor online applications as they come in, and maintain detailed records.
Submit potential client information to clinical directors for approval.
Notify program managers and clinical directors of upcoming admissions.
Maintain the appearance and professionalism of the front office, ensuring a welcoming environment for clients and visitors.
Stay on top of email communications, responding promptly to inquiries and coordinating with relevant departments.
Coordinate intakes and transportation for new clients.
Complete initial intake paperwork and out-of-state Medicaid applications with new clients as needed.
Track discharges and available beds, ensuring accurate reporting to the team.
Maintain consistent communication with stakeholders regarding future potential clients.
Attend meetings and training as needed to stay updated on best practices in admissions and behavioral health.
Other assignments as necessary.