In coordination with Care Transition function, assists in the admissions process and helps ensure that new residents are integrated seamlessly into the system. Demonstrates commitment to company's mission, values, and standards of ethical behavior. Complies with all company and departmental policies and procedures. Receives and reviews inquiries regarding facility via telephone, email, fax and in person. Extracts information from referral and completes information sheet for team review. Assists in making arrangements with discharge planners, families and physicians to accomplish admission to the facility. Prepares admissions paperwork for signatures prior to responsible party's arrival. Assists in the resident admission orientation program in accordance with established policies and procedures, including placement of admission, welcome card, inspection of resident's room and escorting of residents to their room. Reviews or reads the admission packet to new admit and/or their responsible party, assists with completion of admission packet and obtains signatures on all necessary forms within 24 hours of admissions. Delays are reported to Administrator and/or Business Office Manager with date of projected completion. Obtains all necessary cards to verify identity and financial status of the resident (i.e., HMO, Medicare, or Medi-Cal cards) and verifies entitlement of HMO, Medicare etc., coverage. Completes costing of patient. Checks Common Working File for Insurance/Payment accuracy. Provides residents with admission information packet (e.g., resident rights, notice of privacy practices, admissions contract, etc.). Reviews with resident, as necessary. Obtains the resident/responsible party's signature on all required permits, releases, authorizations, etc.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED