ADMISSIONS SPECIALIST, FT, M-Th, 11p-7a
About The Position
The Admissions Specialist is a full-time position responsible for interviewing patients or their representatives, entering demographic information into the computer, obtaining insurance precertification for inpatients and observations, and pre-admitting patients. This role also involves answering a multi-line telephone, greeting the public, patients, and visitors, and directing them appropriately. The position requires accurate collection and entry of demographic and financial data, chart management, understanding of insurance payors, verification of Medicaid coverage, and accurate completion of discharge and transfer procedures. Additionally, the specialist will handle insurance card requirements, pre-notification of inpatient stays, coding for initial authorization, and pre-registration for scheduled admissions and outpatient services. Responsibilities include reviewing and correcting patient charts, operating the public address system, assisting visitors and patients, processing payments, reconciling cash drawers, maintaining departmental equipment, logging patient valuables, and utilizing guest relation skills. The role also involves participating in educational programs, adhering to confidentiality policies, and rotating holidays and filling in on weekends as needed.
Requirements
- High school or equivalent.
- Two or three years' experience in patient registration desired.
- One year experience in ICD-10CM and CPT coding experience.
- Insurance notification experience.
- Excellent organization skills.
- Skills: Insurance pre notifications, audit registrations, answer multi-line telephone, interview patients.
- Machine Skills: Telephone, computer, fax, copier, calculator.
Nice To Haves
- Bachelor’s degree preferred.
Responsibilities
- Collects and enters accurate demographic and financial data for patient registrations.
- Tears down charts, makes required copies, and distributes.
- Advances understanding of Insurance payors.
- Verifies Medicaid coverage and assigns PCP, if necessary.
- Accurately completes procedures for discharges and transfers.
- Checks insurance cards for requirements regarding physician referrals and precertification.
- Provides pre-notification of inpatient stays with insurance.
- Assigns ICD-10 CM and CPT codes for initial authorization of Inpatient and Observation stays.
- Pre-registers patients for scheduled admissions and outpatient services, verifying that prior authorization and physician referrals are in place, if required by their insurance company.
- Reviews and makes corrections to patient charts.
- Answers multi-line department telephone, transferring calls to the appropriate location and relaying verbal and written messages accurately and promptly.
- Answers main telephone, when necessary, when that area is not manned.
- Operates the public address system.
- Gives instructions to visitors and patients.
- Uses the computer to post walk-in payments and prints receipts.
- Writes receipts for General Ledger payments.
- Reconciles cash drawer with receipts and forwards payments to cashier.
- Knows how to operate and maintain departmental equipment.
- Logs patient valuables in and out of the hospital safe.
- Deals with the public utilizing guest relation skills.
- Participates in educational programs and in-service meetings.
- Follows hospital policy on confidentiality.
- Rotates holidays and fills in on weekends, when needed.
- Performs other related duties as assigned or requested.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
