Admissions Specialist - Patient Access Services - ER-Full-Time Evening%27s

#REF! • Fort Worth, TX

8d • Onsite

About The Position

The Admissions Specialist - Patient Access Services - ER position at Texas Health Harris involves interacting professionally and respectfully with internal and external customers, providing excellent customer service to patients and visitors. This role is part of a team-oriented work environment with expanded resources from other Patient Access areas, offering cross-training opportunities within different areas of Patient Access. The specialist will accurately gather complete financial and demographic information, obtain and/or update verification of benefits and pre-certification, prepare and explain legal, ethical, and compliance documents, and ensure proper consents are signed. They will also maximize reimbursement by identifying insurance carriers and benefits, prevent denials by ensuring timely notification of admission, assist patients in understanding financial obligations, and collect co-payments and balances. The role requires staying abreast of and complying with applicable regulations, policies, and procedures, while maintaining customer service and productivity guidelines.

Requirements

• H.S. Diploma or Equivalent required
• 1 Year Customer Service Experience required

Nice To Haves

• CHAA - Certified Healthcare Access Associate Upon Hire preferred
• Ability to type 35 WPM corrected for errors preferred
• General knowledge of medical terminology preferred

Responsibilities

• Accurately gathers complete financial and demographic information to ensure medical records/billing process flows efficiently.
• Obtains and/or updates verification of benefits and/or pre-certification for applicable tests and/or procedures.
• Prepares, presents, and thoroughly explains applicable legal, ethical, and compliance documents; ensures proper consents are signed by the appropriate parties. Maintains documentation of the same.
• Maximizes reimbursement for services rendered by appropriately identifying insurance carrier, benefits, etc. Prevents denials by ensuring timely notification of admission to insurance carriers.
• Assists patients in understanding financial obligations; collects co-payments, self-pay deposits, and patient balances to reduce Accounts Receivable.
• Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership.

Benefits

• Gain a sense of accomplishment by contributing in a teamwork environment.
• Receive excellent mentorship, comprehensive training and dedicated leadership resources.
• Enjoy opportunities for growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED