ADMISSIONS SERVICES REPRESENTATIVE

MAINE COMMUNITY COLLEGE SYSTEM•Wells, ME

8d•$21•Onsite

About The Position

York County Community College (YCCC), a dynamic institution with a proud 30-year history of transforming lives and communities throughout York County, Maine, is seeking a passionate and student-focused individual to join our team as an Admissions Services Representative. This position plays a vital role in supporting the college’s enrollment efforts by providing comprehensive information about the admissions process to prospective students and their families. The Admissions Services Representative is required to have a thorough knowledge of college admission requirements and procedures. In this role, the representative will assist prospective students and their parents/guardians through the admissions process, answer questions, and serve as a knowledgeable and welcoming first point of contact. Additionally, the position provides essential administrative support to the head of the Admissions Department, helping to ensure smooth and effective operations within the Admissions Office. At YCCC, our mission is to develop an educated, skilled, and adaptable workforce that drives socioeconomic mobility and creates economic and civic prosperity for our communities. We value all forms of learning and view every student as integral to workforce development, whether enrolled in credit or non-credit programs. The new Admissions Services Representative will embody the college’s mission-driven approach, recognizing the transformative power of education in shaping both individual lives and communities. As a key contributor to the Student Experience, the Student Success Coach will be a champion of YCCC’s Mission, Vision, and Purpose (MVP), an advocate for our One College plan, and a visible representative of our workplace culture as outlined in United by Purpose. We seek individuals who will bring positivity, collaboration, innovation, and service excellence to their work with students, families, and colleagues alike.

Requirements

Associate degree
2 years of higher education experience
Excellent written and oral communication skills, positive customer-service orientation is essential
Ability to analyze and optimize information technology systems
Knowledge of computerized student information systems (Anthology) utilized on campus including the campus network and website
Knowledge of college policies
Working proficiency with all Microsoft office application software packages
Working knowledge of laws, regulations and policies that may affect college students such as FERPA, ADA and SEVIS
Ability to give and receive directions of all sorts is required
Ability to solve unexpected problems and effectively cope with rapid changes is essential

Nice To Haves

Bachelor's Degree

Responsibilities

Serve as the front-line contact for all visitors to the Department of Admissions. Assist prospective students by providing information about the admissions process, answering questions regarding immunization requirements, scheduling individual campus tours and meetings with admissions representatives, and notifying appropriate staff when visitors arrive.
Manage the department’s telephone lines, voicemail, and email accounts. Provide general information and direct inquiries related to all areas of campus, including registration, financial aid, student activities, learning assistance, placement testing scores, deadlines, and immunization requirements. Responsible for preparing, copying, and mailing all acceptance letters and other correspondence related to the admissions process.
Receive and process all incoming application materials (online and hard copy). Review documents to determine validity for student admission, including high school transcripts, college transcripts, SAT scores, and other relevant test scores. Provide administrative support for processing dual and concurrent enrollment documentation and ensure accurate data entry into the student information system.
Collaborate with the supervisor to assist with initial enrollment processes. Maintain admissions databases and track ongoing information such as documents submitted to the Registration and Records Office, receipt of final transcripts, and other student records.
Work closely with the supervisor to support various admissions events, including Open House, Orientation/Admitted Student Days, and financial aid workshops.
Serve on campus committees as assigned and perform other duties as directed by the position supervisor.

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