Patient Services & Admissions Representative

Avera•Le Mars, IA

2d•Onsite

About The Position

Floyd Valley Healthcare is proud to offer a positive and fulfilling work environment that supports a healthy work-life balance. We understand that our employees have choices, and we strive to be an employer of choice for our team. Position Highlights Be a part of the team at Floyd Valley Healthcare in our Floyd Valley Le Mars, IA Clinic! Floyd Valley Healthcare in Le Mars, IA has a full-time position (32 hours per week) in Le Mars, IA for a Patient Services Representative/Admissions Representative. Floyd Valley offers a positive culture that supports a healthy work-life balance. Our Mission is to be a progressive healthcare partner serving with compassion, integrity and excellence. The Admissions Representative works under the direct supervision of the Patient Services Manager and in cooperation with other staff in assisting with the safe and effective patient care. Responsible for all registration desk functions including but not limited to, patient registration, check-in, check-out, collecting copayments and other patient owed account balances, answering and directing incoming telephone calls, filing, and scanning. Mostly Monday-Friday daytime hours, with possible evening and weekend involvement. Three days at the Le Mars Clinic and one day at the Remsen Clinic. About Floyd Valley Healthcare: Floyd Valley Healthcare is a 25-bed critical access hospital and is located in Le Mars, Iowa home of "The Ice Cream Capital of the World!" Floyd Valley Healthcare has had a rich history of serving the healthcare needs of people in Le Mars, Iowa and the surrounding communities. Today Floyd Valley includes the hospital, clinics in Le Mars, Marcus and Remsen, and public health. We serve people in their homes through home health and home medical services. Floyd Valley Healthcare is licensed by the State of Iowa, affiliated with the Avera System of Sioux Falls, South Dakota and is a member of the Iowa and American Hospital Associations. Background check is required. FVH participates in E-Verify. EOE F/M/V/D/SO

Requirements

High School diploma or equivalent.
1 year experience in a customer service setting.
Mandatory Reporter training certificate is a plus; certification is required as an employee.

Responsibilities

Patient Services Representative is responsible for coordinating services for patients receiving care from their provider.
Patient Services Representative must be able to manage all aspects of their patients’ medical records, and provide support functions for the assigned provider.
Must perform all these duties in a calm and pleasant manner, while performing duties accurately and in a timely manner.
Responsible for all registration desk functions including but not limited to, patient registration, check-in, check-out, collecting copayments and other patient owed account balances, answering and directing incoming telephone calls, filing, and scanning.