Admissions Representative

University System of New Hampshire Portal•Durham, NH

About The Position

Summary Of Position The “face” of the Admissions Office essential to providing a great first impression to visitors by managing the reception area. Serves as the initial contact for prospects and applicants to the university providing quality and responsive constituent service on the phone, in person, and virtually. Collaborative work managing the office e-mail box, online chat and daily phone inquiries from students/parents/staff, otherwise directing them the appropriate constituent. Event data entry and review, review of event communication, and other duties as assigned by the Admissions Programming Team to ensure events run smoothly for visitors. Provides general administrative and event support to other members of the Admissions team when needed. Supports the Tour Guide program and supervises the Student Admissions Ambassadors as determined by Admissions Manager, Campus Visit Programs. Other

Requirements

High school graduation and at least 4 years of related experience involving duties of increasing responsibility requiring discretion and independent judgment, or Associate’s Degree and two years of related experience, or a combination of higher education and related experience equal to five years.
Advanced computer skills, including complex word processing, e-mail, spreadsheets, database management, use of search engines, keyboarding skills, and other software applications as required by hiring department/unit.
Effective written and oral communication skills.
Supervisory skills.
Experience in public relations, office supervision, grant-funded programs, marketing, telecommunications or publications as specified by department.
Organizational skills.
Ability to establish and maintain effective working relationships with faculty, staff, students and the general public.