Admissions & Selection Manager

City Teaching Alliance•Baltimore, MD

22h•Remote

About The Position

The Admissions & Selection Manager manages initial application reviews for City Teaching Alliance (CTA), including reviewing a significant volume of applications and managing part-time staff who support the review process. The role also supports phone interviews, manages communication with applicants, partners with the Recruitment team to support candidates, and participates in the Urban Teachers resident selection process. The ideal candidate is committed to CTA’s mission, vision, and values and to ensuring that application and phone interview processes reflect the organization’s commitment to anti-racist selection. The position suits someone experienced in high-volume admissions and/or recruitment who enjoys behind-the-scenes operational work as well as some candidate-facing communication.

Requirements

Bachelor’s degree from an accredited institution.
Strong written and verbal communication skills.
Experience with customer service or candidate communication.
Proficiency in Microsoft Office products.
Results-oriented and motivated by clear goals.
High degree of attention to detail and operational excellence.
Self-directed and able to operate in ambiguous situations while maintaining personal responsibility.
Ability to work remotely as part of a remote team and manage close working relationships with regional site teams.
Willingness and ability to attend selection events some evenings and weekends.
Commitment to CTA’s mission, vision, values, and anti-racist selection processes.

Nice To Haves

Experience working with Salesforce.
Experience with the Box document storage platform.
Experience completing interviews or application reviews.
Experience working in high-volume admissions and/or recruitment processes.

Responsibilities

Manage the application review process and ensure every CTA application is reviewed quickly and equitably.
Review candidate eligibility to determine whether candidates can join the CTA program.
Serve as the point of contact for candidates with application questions or missing application information.
Lead initial training and ongoing professional development for part-time application reviewers.
Develop application reviewer training materials and support resources, and manage communication with part-time reviewers.
Complete candidate application reviews and interviews as part of the selection process.
Manage the applicant-facing inbox and other applicant communication channels.
Update and maintain admissions information across admissions platforms.
Partner with the Recruitment team to share information about the application process and answer specific candidate questions.
Support strategies to increase the number of candidates who submit applications and accept offers, including candidate reminders and surveys.
Support the phone interview process and participate in the Urban Teachers resident selection process.
Attend selection events some evenings and weekends.