Admissions Representative

USPI•Fort Worth, TX

3d•Onsite

About The Position

Baylor Surgicare at Oakmont is hiring an Admissions Representative. This position requires weekdays only, with no holidays, weekends, nights, or calls. Baylor Surgicare at Oakmont, TX, focuses on innovation and a high-quality, service-oriented approach to surgical care. The facility is a joint venture with USPI, accredited by The Joint Commission, and features 4 Operating Rooms equipped for specialties such as ENT, General Surgery, and Orthopedics. The team thrives on specialization, contributing to patient well-being across various surgical specialties. This role offers a career journey that merges professional growth with personal fulfillment in a dynamic team environment where innovation, collaboration, and compassionate care come together.

Requirements

High school diploma or equivalent required
Minimum 1-year customer service experience
BLS certification
Good communication and people skills.
Excellent telephone skills - ability to screen incoming calls, adequately respond to telephone inquiries
Ability to utilize Electronic Heath Care Record system for documentation to patients account/record

Nice To Haves

previous medical office or hospital experience preferred

Responsibilities

Performs clerical duties involved with admission of patients, keeping delays to a minimum
Ensures identification, insurance and all Admissions paperwork is accurate and scanned into the PAS system
Directs patient to appropriate area upon arrival
Ensures patient is registered and marked properly in the PAS system
Understands how to add a walk-in or direct admit into the PAS system
Prepares charts/packets as assigned
Expedites patient complaints and concerns promptly to correct department
Answers incoming calls, responding correctly or transferring as needed
Assists with distribution of messages
Responds promptly when code is alerted