Admissions Representative Full-Time

Valley College•Fairlawn, OH

1d•Onsite

About The Position

The Admissions Representative is responsible for recruiting and enrolling qualified students in accordance with Valley College policies, accrediting-body standards, and all applicable federal and state laws and regulations. This role supports prospective students throughout the admissions process while upholding the highest standards of integrity, accuracy, and compliance. Because this position handles sensitive student and institutional information, strict adherence to all confidentiality and privacy requirements is expected. Success in this position requires strong interpersonal and communication skills, sound judgment, and a commitment to providing clear, ethical guidance to prospective students.

Requirements

A college credential (Bachelor-level) is preferred.
Previous sales experience is preferred.
Experience in vocational school or intangible sales is helpful.
State permit is required after hire.
Ohio Representatives: The Ohio State Board of Career Colleges and Schools requires Admissions Representatives to complete the online New Agent Admissions Training Course. Annual training is required for permit renewal.
West Virginia Representatives: The West Virginia Council for Community and Technical College Education (WVCTCS) requires new Admissions Representatives to submit a registration form and obtain an Individual Solicitor Permit. This permit must be renewed annually.

Nice To Haves

Professional Communication.
Detail-Oriented and Organized.
Critical Thinking and Problem Solving.
Ethical Conduct.
Confidentiality and Discretion.
Independent and Collaborative Work.
Emotional Intelligence.

Responsibilities

Consistently respond to inquiries in a timely, professional, and service-oriented manner.
Follow Valley College communication protocols when engaging with applicants throughout the admissions process, including requested student follow-up.
Use Valley College's approved phone scripts and admissions presentations to provide accurate information about educational programs.
Coordinate lead handling and prospect appointments with the Director of First Impressions or the designated campus staff member.
Maintain accurate and up-to-date records within the student inquiry management system.
Collaborate with faculty, placement, and administrative personnel to support student retention and contribute to strong placement outcomes.
Actively participate in community outreach efforts, including high school visits and job and college fairs.
Adhere to the Admissions Personnel Code of Conduct and all Valley College policies and procedures.
Develop a professional development (self-development and professional growth) plan.
Provide support documentation that demonstrates the professional development plan has been executed.
Attend departmental meetings and participate in professional development and compliance training activities.
Other duties as assigned.