Admissions Representative

Metropolitan State University • Moorhead, MN

11h • Onsite

About The Position

Manage all phases of recruitment, admissions and enrollment functions within assigned territory. Develop and sustain relationships with guidance counselors and advisors to recruit prospective students. This position is a one-year, fixed-term position.

Requirements

• Strong communication skills
• Excellent interpersonal and organizational skills
• Effective oral and written skills
• Ability to present to large and small groups
• Ability to effectively engage with diverse populations
• Computer literate
• Willingness and ability to work unconventional work schedule that includes evenings and weekends
• Able to perform overnight travel and possess a valid driver’s license
• Completed Bachelor’s Degree
• The successful candidate must be able to lawfully accept employment in the United States by the day employment begins.
• Must be able to lift/carry equipment and materials occasionally.

Nice To Haves

• One or more years of customer service experience
• Experience utilizing a Customer Relationship Management (CRM) system

Responsibilities

• Manage and execute all aspects of recruitment and admissions strategies through the utilization of an integrated data driven enrollment management methodology to achieve or exceed the predetermined quantitative goals.
• Establish and maintain active interpersonal relationships with prospective students and external school contracts to effectively promote the University and provide information about academic degree programs.
• Utilize the office’s customer relations management system to manage communication flow of prospective students and family members within assigned territory.
• Execute continual written and telephone communication to prospective students and family members to engage them in the recruitment and admissions process to generate enrollment.
• Maintain communications with prospective students, family members and school guidance/career counselors and advisors within assigned territory through direct and electronic mail, telephone and text messages, social media and other outlets.
• Work with prospective students to submit official documents; provide unofficial transcript evaluation to determine whether prospective student meets admission criteria.
• Review unofficial collegiate transcripts for incoming credits and preliminary degree audits.
• Participate in the development of recruitment annual travel matrix in collaboration with the Dean of Admissions and other members of the leadership team.
• Attend and represent the University at national and regional college fairs.
• Coordinate personal visits to high schools, community colleges, and other venues as appropriate to assigned territory to generate prospective student interest and/or applications.
• Complete appropriate travel paperwork in an accurate and timely manner.
• Participate in the development and execution of on-campus and off-campus annual recruitment activities/events to promote and market the University.
• Coordinate and participate in recruitment campaigns both individually and as a member of the recruitment team.
• Greet and meet prospective students/families that visit the campus and provide information about academic programs, admission criteria and application and enrollment processes and procedures.
• Refer visitors to our visit registration tools to schedule group and individualized campus experiences.
• Provide presentations to small and large groups of prospective students, families, and others that visit campus.
• Provide campus tours, as necessary, to prospective students and their families to showcase academic buildings, residence halls and student life.
• Provide coverage at reception desk and answer telephones as needed.
• Provide assistance as needed with a variety of projects that relate to departmental and institutional recruitment and admissions initiatives.
• Serve on University and/or departmental committees.
• Participate in professional development opportunities offered by the University to enhance leadership, social and technical skills.
• Participate in professional development opportunities and conferences offered by professional organizations and Minnesota State system to enhance and maintain knowledge of current recruitment and admissions industry best practice standards.
• Maintain current knowledge of University academic programs and student services to ensure accurate information is provided to prospective students.
• Be sensitive in dealings with other personnel, visitors, and students, so that all are treated in a respectful, professional, and humane manner.
• Be respectful of and sensitive to the rights, responsibilities and duties of others, and respectful of the human rights of all racial, ethnic, and religious groups, including but not limited to protected groups as defined by state statute.
• Maintain a professional level of conduct and interaction with other staff so that staff dissention is minimized.
• Maintain control and composure during difficult and stressful situations to instill a calming effect on others.
• Maintain a professional distance in relationships with students and their families.

Benefits

• 11 paid Holidays
• Vacation Time
• Sick Time
• six weeks of Paid Parental Leave
• low cost medical and dental insurance with low deductibles ($250 - $1500)
• a Pension Plan
• 457(b) and 403(b) retirement plans and other retirement investment options
• pre-tax medical and dental expense (with roll-over option) and dependent care accounts
• employer paid life insurance
• short and long term disability
• professional development
• a tuition waiver program for employees and their dependents

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees