AdmissionsReceptionist PRN
About The Position
This PRN Admissions Receptionist position involves registering patients effectively through Meditech, understanding its functionality for various account types and pre-registration processes. The role also includes financial and insurance responsibilities such as ensuring pre-certification, obtaining appropriate consents, adhering to medical compliance for Medicare patients, and following self-pay policies. Additionally, the position involves completing HPE applications, scheduling financial navigation appointments, collecting payments for services and previous bills, and managing petty cash per shift. Behavioral and HIPPA standards are crucial, requiring professional interaction with patients, visitors, vendors, and volunteers, assisting guests, and maintaining confidentiality. Reporting and switchboard duties include completing daily logs, paperwork, shift checklists, answering and logging phone calls, paging on-call staff, and announcing meetings and Quiet Time.
Requirements
- High school diploma or GED
- Reading and writing skills required
- One year experience in admitting office with switchboard/communications system
- Knowledge of admitting/business office/health care environment
- Can correctly type 30 words per minute
- Computer literate
- Data entry experience
- Committed to “cross training” philosophy for all assigned tasks
- Committed to customer satisfaction in responding to all patient/customer inquiries (internal customers)
- Works well with stress from patient dissatisfaction with registration process
- Ability to use office equipment
- Works independently with little supervision
- Ability to work under pressure with time constraints
- Ability to concentrate
Responsibilities
- Registers patients effectively through Meditech
- Understands Meditech functionality and registers different account types accurately
- Understands pre-registration for prior date of service process
- Ensures appropriate steps have been taken prior to completing registration process
- Completes registration process ensuring: Pre-certification is completed, Appropriate consents are signed, Adherence to medical compliance for Medicare patients, Self-pay policy is followed
- Completes HPE applications when appropriate
- Schedules financial navigation appointments as needed
- Collects payments for services rendered as needed
- Collects payments from patients paying previous bills
- Keeps account of petty cash per each shift
- Interacts professionally with patients, visitors, vendors, and volunteers
- Assists guests
- Maintains confidentiality of guests, patients, and all SCCH employees
- Displays professionalism and courtesy with peers
- Completes appropriate daily logs and files paperwork accordingly
- Completes checklists for each shift
- Answers and logs phone calls as needed per department policy
- Pages on-call staff as needed per department policy
- Announces Safety Briefing Meetings and 2:00pm Quiet Time.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
