Admissions Manager

Sierra Health and Wellness•Sacramento, CA

16h•Onsite

About The Position

The role of the Admissions Manager is to carry out all admissions and oversee the admissions activities across all programs and levels of care. They will provide excellent customer service to both clients and referring parties, enter all information into databases, and work closely with staff in facility programs to ensure that the referral has the most potential for success. The admissions manager may also oversee other areas and/or functions that support the admissions of clients into our programs.

Requirements

High School diploma or GED equivalent.
Familiar with HIPAA/ client confidentiality and personal rights.
Possess CPR/First Aid certification.
Current TB test and health screen
Minimum of 2-5 years of management experience in a healthcare setting
Valid Driver’s License.

Nice To Haves

Associate degree or bachelor’s degree from an accredited university in related field
Three to five years of experience in an admissions role.

Responsibilities

Establish and maintain trusting and professional relationships with referring parties
Enter client data into facility client databases; maintain accurate databases of patients as they are admitted, discharged, transferred, or moved to other levels of care
Engage with referring parties in a professional and collaborative manner to understand referring parties’ needs, being aware that many referring parties call to transfer clients to other programs or seek additional help for clients in need of multiple services
Be fully aware of all facility programs, their eligibility requirements, competencies, and strengths
Track referrals daily and provide weekly and monthly updates to department director
Follow up with clients who have not successfully connected to services
Conduct wellness checks for clients at 30/60/90-day anniversaries of completion
Accurately processes patient payments and notifies billing office of payments to ensure proper account credit
Manage the admission process by maintaining updated bed availability and overseeing the inquiry process
Ensures patients are admitted in accordance with company and regulatory bodies policies and procedures
Manages bed availability and occupancy to maximize bed occupancy and patient traffic according to company and regulatory body regulations and guidelines
Develops and achieves departmental goals and objectives by gathering patient, demographic, insurance and financial information
Adheres to and upholds local, state, federal and regulatory/accrediting body policies to protect the organization.
Performs regular audits to ensure proper handling and accuracy of all patient data.
Build relationships with internal stakeholders to drive process improvement, improve communication, and meet organizational goals.
Performs other duties as assigned.