Admissions Liaison

Trio Healthcare•Martinsville, VA

1d•Onsite

About The Position

The Admissions Liaison is responsible for responding to requests for onsite assessments and prioritizing internal inquiries to expedite admission to Trio Healthcare facilities. This role involves proactively seeking potential referrals from hospital case managers, discharge planners, physicians, and other professional referral sources. The Admissions Liaison will build strong professional relationships with key referral partners, communicate daily with the Chief Marketing Officer and Central Intake team, identify new external referral sources, and provide ongoing communication to referral sources and leadership. The position requires conducting proper pre-admission patient evaluations, maintaining an assigned market territory, and developing/refining external efforts based on data and market needs. Additionally, the role involves coordinating marketing and public relations activities, tracking admission activity, and participating in new program development. The Admissions Liaison must adhere to all company policies, ethical standards, and professional conduct, maintain regular attendance, and complete required trainings.

Requirements

3 years healthcare experience required.
Must maintain valid, acceptable driving record, current driver’s license, and insurability.
Knowledge of skilled nursing facility operations and procedures.
Demonstrates an understanding of patient skilled mix, regulatory requirements, reimbursement, etc. that impact overall facility operations.
Demonstrates the highest degree of customer service and professionalism.
Demonstrates general computer skills including data entry, word processing, email, and record management.
Effective organizational and time management skills.
Ability to work independently.
Ability to maintain proper levels of confidentiality.
Ability to work closely and professionally with others at all levels of the organization.

Nice To Haves

Experience in skilled nursing facility admissions and marketing preferred.
Clinical licensure preferred but not required (RN, LPN)

Responsibilities

Responds to requests for onsite assessments and prioritizes internal inquiries to expedite admission to Trio Healthcare facilities.
Proactively seeks potential referrals from hospital case managers, discharge planners, physicians and other professional referral sources.
Builds strong professional relationships with key referral partners, including hospital case managers and discharge planners, physicians, and others capable of referring patients to Trio facilities.
Communicates daily with the Chief Marketing Officer, Central Intake team members and facility admission and marketing directors on referrals, admissions, and discharges.
Identifies new external referral sources, schedules on-site meetings, and professionally educates on the SNF criteria for admissions and intake.
Provides ongoing and follow-up communication to referral sources, Central Intake and facility personnel, as well as Trio senior leadership.
Adheres to Trio Healthcare’s policies and procedures, ethical standards, corporate compliance standards and professional code of conduct.
Conducts proper pre-admission patient evaluations in a timely manner.
Maintains assigned market territory.
Develops, implements, evaluates, and refines external efforts based upon data, trends, market needs, and facility needs.
Coordinates specific marketing and public relations activities such as hospital meetings, educational events, participation in professional networking events, etc. as assigned.
Effectively tracks admission activity, maintain referral profiles, and ensure compliance with company’s standards.
Participates in new program development initiatives, as assigned.
Maintains regular attendance in keeping with assigned work schedule.
Completes required trainings, as assigned.
Performs other duties as assigned to support overall effectiveness of the organization.