About The Position

The Clinical Intake Representative is responsible for managing all intake processes required to efficiently process referrals for admission to Hospice Savannah, Inc. services. This includes reviewing all clinical records for eligibility, reviewing payer sources, obtaining all pre-certifications, managing incoming calls, scheduling visits and education patients and families on services within Hospice Savannah, INC When appropriate. The Clinical Intake Representative is committed to the philosophy, goals and objectives of the Hospice Savannah concept while consistently demonstrating the Hospice Savannah values and compliance with organization’s services excellence standards.

Requirements

  • Graduate of an accredited school of Nursing.
  • Licensed Practical Nurse (LPN) license required.
  • CPR certification required.
  • Valid driver’s license, automobile insurance, and reliable transportation required.
  • Computer proficiency in Microsoft Office; EMR/database knowledge and ability to document accurately, timely, and concisely.
  • Ability to maintain confidentiality and professional boundaries; commitment to compliance with policies, procedures, and regulatory requirements.
  • Demonstrated flexibility and ability to adjust to changing priorities.
  • Requires mobility to ambulate or lift a patient (with or without assistance devices) in excess of 75 pounds using proper body mechanics.

Nice To Haves

  • Experience in hospice, oncology, or home health preferred.
  • Knowledge of Joint Commission standards and state and federal regulations regarding care and reimbursement required (hospice-specific knowledge preferred).
  • Certified CPR Instructor preferred.
  • Previous experience in clinical education and planning/preparing educational in-services preferred.
  • Certified Instructor preferred.
  • Demonstrated knowledge of clinical interventions, treatments, pain management, and symptom management.

Responsibilities

  • Managing all intake processes required to efficiently process referrals for admission to Hospice Savannah, Inc. services.
  • Reviewing all clinical records for eligibility.
  • Reviewing payer sources.
  • Obtaining all pre-certifications.
  • Managing incoming calls.
  • Scheduling visits.
  • Educating patients and families on services within Hospice Savannah, INC.
  • Assisting the RN in maintaining accurate medication administration records.
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