Admissions Financial Representative-Casual

Grand Itasca Clinic & Hospital•Grand Rapids, MN

101d•Onsite

About The Position

Our Admission Financial Representatives love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to make a difference in the everyday functions of our hospital & clinic life? If so, Grand Itasca is where you belong! We're glad you are thinking about joining us. Grand Itasca is a great place for Admission Financial Representatives. We're a non-profit organization with a clear vision of being the leader in transforming rural health care by achieving the highest levels of quality, access, and value. Our strength stems from teamwork and collaboration among a talented and diverse group of professionals. With over 700 employees in hundreds of different roles, Grand Itasca can offer a variety of career opportunities. Grand Itasca Clinic & Hospital offers ESST benefits. The posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced by qualifying experience as specified in the contract. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status.

Requirements

Must be 18 years of age or older.
One year of customer service experience.
One plus year(s) of applicable computer knowledge.
Great verbal and written communication skills.
Adhere to all Grand Itasca policies.
Maintain reliable and consistent attendance.
Perform other duties as required.

Nice To Haves

Previous experience in a clinical setting with registration is preferred.
Basic knowledge of medical terminology is preferred.

Responsibilities

Scheduling appointments received by phone, fax, electronic or in person.
Verifying insurance, assuring that registrations are completed with accurate data.
Initiating referrals and financially securing accounts.
Schedule patient appointments.
Verify insurance, patient information, and account information.
Call patients to remind them of upcoming appointments and reschedule as necessary.
Arrive patients for their schedule appointments confirming that all documents and signatures have been completed.
Identify coverage issues or self-pay issues.
Provide fantastic customer service to patients and fellow Grand Itasca staff.
Enter patient information and scan required documents into the scheduling system.
Complete daily patient and claim edit work ques.
Collaborate with other departments as needed.