Admissions Director
About The Position
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve.
Requirements
- Minimum of three (3) years’ experience in a healthcare setting.
- Ability to adjust work schedule based on nursing centers’ business need, specifically incoming admissions.
Responsibilities
- Achieve organizational goals related to patient census and payer management.
- Maintain and expand the patient referral source list, ensuring a quick referral response time.
- Implement targeted marketing strategies to elevate the nursing center’s visibility.
- Build and curate the nursing center's reputation and ensure positive community engagement.
- Oversee the entire patient admissions process, ensuring timely follow-up on all leads, referral response times of less than 15 minutes, and achieving budgeted census and payer goals.
- Build and nurture relationships with key referral sources in the community through regular engagement and a consistent touchpoint system.
- Increase market share through active brand curation and community marketing initiatives.
- Serve as the brand steward, maintaining and updating the nursing center’s website and managing social media engagement.
- Ensure positive online presence by soliciting customer reviews and striving to achieve a Google rating above 4.0, with a 15% improvement in current reviews.
- Lead efforts to improve interdisciplinary collaboration, ensuring the transition-of-care processes are executed smoothly with strong patient and family communication, and fostering a supportive team environment.
- Achieve a 50% or greater conversion ratio by improving the patient referral-to-admit process, tour-to-admit conversion, and strengthening the overall admissions strategy.
- Strive for a 10% improvement in referral conversion within the first 3 months and a 10% improvement in tour-to-admit ratio.
Benefits
- Variable compensation plans
- Tuition, Travel, and Wireless Service Discounts
- Employee Assistance Program to support mental health
- Employee Foundation to financially assist through unforeseen hardships
- Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
- Free 24/7 virtual health care provided by licensed doctors for all Anthem medically-enrolled employees and their immediate family members
- On-Demand Pay Program that allows for instant access to a portion of the money you’ve already earned
- Pet Insurance
- Term and Whole Life Insurance
- Short-term Disability
- Hospital Indemnity
- Personal Accident
- Critical Illness
- Cancer Coverage
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
