Admissions Director

Montgomery Place•Chicago, IL

4d•Onsite

About The Position

Responsible for building and developing the Skilled Nursing and Assisted Living census and quality mix by providing prospective residents and/or responsible parties with appropriate information and assistance regarding admission to Skilled Nursing and Assisted Living.

Requirements

High school diploma or equivalent work experience
3 or more years’ experience in nursing facility admissions
Ability to travel locally up to 25% of time to visit hospitals and other health care facilities
Ability to work weekends and holidays
Strong communication, interpersonal and organizational skills
Detail orientation
Ability to manage multiple priorities
Ability to read, write and speak English proficiently
Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
While performing the duties of this job, the employee is regularly required to talk and hear
Frequently required to stand, walk, sit, use hands to feel, and reach with hand and arms
Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
Fine hand manipulation (keyboarding)
All employees are required to supply Montgomery Place with a working personal cell phone number at which they may receive, and do not opt out of receiving, work-related notices and communications.

Nice To Haves

Bachelor’s degree
Sales experience

Responsibilities

Handles walk in or telephone inquiries and invites referral sources to Skilled Nursing and Assisted Living
Follows up on inquiries by conducting tours of the center, completing inquiry forms for admission paperwork, and providing all inquiries with brochures about nursing home, Medicare facts, and room rates
Reviews referrals, assisting with patients/guardians/advocates interviews to secure all necessary information and paperwork as needed for admitting to the facility
Contacts Billing Specialist to confirm insurance eligibility
Submission of pre-admission insurance authorization and updates until resident discharge
Completes a criminal background check for all new patients and residents prior to admission using the Identified Offenders data base
Gathers nursing information from outside social worker and floor nurse at hospital
Utilizes sales skills and persuasive techniques to obtain desired admissions to Skilled Nursing and Assisted Living
Maintains and distributes daily census
Uses formal waiting list policy and keeps future reservations for residents
Reviews list of unoccupied beds and makes pre-admission reservations according to type of case and accommodation required
Maintains direct knowledge of served market areas, resident origin, and major referral source
Maintain records of activities (REPs)
Follows Montgomery Place procedures to work with Administrator and Director of Nursing to follow prospects and referrals through the admission process
Uses formal application to screen residents financially
Visits prospective residents in the hospital or other facilities and make assessment regarding his/her suitability for admission in the nursing center
Contacts Social Services Department to verify eligibility
Contacts insurance companies to determine or verify coverage
Assists Social Services with meeting families, meet with all residents and/or families during admission to sign paperwork and record key information
Explains differences in rates and charges to residents desiring changes of accommodations, and arrange for the change
Explains services and nursing home policy regarding payment of bills
Inspects resident’s room prior to admission; notify particular wing to expect resident and arrange for escort to room
Consults with Administrative, Director of Nursing, Rehab Director, and other departments as needed regarding a referral eligibility
Works with organizations in bundle payment programs and those in preferred provider networks (i.e. hospital and home health); increase participation in preferred provider networks
Adhere to the policies and procedures of the business with the highest practical standards
Participate in and maintain current status on all training and education required by the company
Communicate effectively with all members of the staff and business partners
Provide feedback to others for continuous quality improvement of the entire organization
Openly accept feedback from others for the continuous quality improvement of the entire organization
Escalate issues when there is appearance that business standards of quality are not present
Comply with all rules and regulations of the organization, including HIPAA and safety
Perform other duties as assigned