Admissions Counselor

UHS•Dover, DE

About The Position

Dover Behavioral Health System is seeking a full-time Admissions Counselor to deliver high-quality assessment and admissions services to the public. The facility provides inpatient and outpatient mental health and addiction treatment to adolescents and adults, using individualized programs and a collaborative, multidisciplinary approach. The Admissions Counselor conducts psychiatric and/or chemical dependency assessments, provides crisis intervention and guidance on disposition, responds to inquiries about mental health services, and helps connect people with appropriate levels of care. The role also coordinates admissions and discharge planning, supports patients and families as they adjust to hospital admission, documents crisis calls, and supplies clinical information to insurers. The position includes a benefits package.

Requirements

Current BLS certification required.

Nice To Haves

Behavioral health or psychiatric experience preferred.
Mental Health Screener Certification preferred; DBH will assist with obtaining certification.

Responsibilities

Perform comprehensive psychiatric and/or chemical dependency assessments, crisis intervention, and provide professional advice and assistance with disposition, including consideration of admission to a DBHS program.
Provide services to customer groups including physicians, allied health professionals, emergency departments, care centers, healthcare providers, schools, social services and mental health agencies, police, courts, employers, and the public.
Respond to telephone, off-site, and in-person inquiries about mental health care and related services, and facilitate callers to an appropriate level of care or resources.
Document crisis calls and related information on Intake Call forms and enter data for tracking and analysis.
Coordinate admissions from other facilities and treatment centers.
Help patients and families adjust to hospital admissions by explaining emotional and social responses to illness and treatment.
Conduct crisis safety plans for patients referred to outpatient care and coordinate appropriate discharge plans from the Assessment and Referral Center.
Provide thorough clinical information to insurance companies to meet requirements and criteria for services.