Admissions Counselor

George Mason University • Fairfax, VA

3d • $40,000 • Hybrid

About The Position

The Admissions Counselor actively recruits new freshmen and transfer students by
planning and executing recruitment activities in assigned locations. Reviews
applicant files and makes appropriate admission decisions. Serves as the on-call
person to meet with prospective students and families that walk into the office,
and as the contact person for any escalations from the front-line services team,
as scheduled. Conducts information sessions presented to prospective students
and their families on academics, campus life, and how to apply to George Mason
University.

This position requires frequent evening and weekend work and extensive travel.

Requirements

• Bachelor’s degree in related field, or any combination of education and experience equivalent to a bachelor's degree in related field;
• Demonstrated customer service experience;
• Effective written and verbal communication skills;
• Demonstrated analytical skills;
• Ability to speak effectively in front of large and small groups;
• Ability to perform work with substantial attention to detail;
• Ability to work effectively and respectfully with diverse populations;
• Ability to work effectively as part of a fast-paced, collaborative team;
• Ability to handle sensitive and/or confidential information and situations;
• Demonstrated ability to prioritize projects, often working on multiple projects concurrently and adhering to tight deadlines;
• Proficient with technology and able to learn new systems; and
• Must currently possess an appropriate, active, valid motor vehicle operator’s license that meets all of GMU’s requirements for operating state vehicles and equipment under Mason’s Vehicle Use Policy 1411 https://universitypolicy.gmu.edu/policies/vehicle-use/ [https://universitypolicy.gmu.edu/policies/vehicle-use/]. The Office of Risk Management reserves the right to review the driver’s licenses and Motor Vehicle Reports (MVRs) of all candidates selected with employment contingent upon a favorable review.

Nice To Haves

• Previous experience working in an office environment;
• Experience working in higher education with knowledge of the admissions process;
• Experience with Ellucian Banner;
• Experience with Salesforce customer relationship management (CRM) software;
• Familiar with George Mason's physical campus and surrounding area;
• Familiar with George Mason's diverse population, admissions processes, campus offerings for students, and campus events; and
• Bilingual.

Responsibilities

• Actively recruits new undergraduate students by conducting recruitment activities in assigned territories: Contacts and travels to schools or community colleges; Meets with prospective students and their families; Conducts presentations that highlight George Mason University; Schedules and conducts high school visits and college fairs; Manages university funds responsibly; Engages in appropriate follow-up activities with prospective students and applicants encountered during recruitment cycle; Remains up to date on all relevant information/policies about the institution;
• Reviews freshmen undergraduate applicant files and makes appropriate admissions decisions in the student database following established policies and procedures: Handles a caseload of approximately 3,000 freshmen applicant files; Supports review of transfer and/or non-degree applicants, as needed; Serves as an active and committed member of the admissions committee;
• Serves as the Counselor of the Day (COD), the on-call person to meet with prospective students and families that walk into the office, and as the contact person for any escalations from the front-line service team as scheduled;
• Serves as the Informational Officer of the Day (IOD), conducting information sessions presented to prospective students and their families on academics, campus life, and how to apply to George Mason University;
• Conducts prospective student information sessions several times per month, or as assigned;
• Actively participates in admissions events and assists with planning and logistics, as assigned;
• Participates in marketing related activities in conjunction with the Office of Integrated Enrollment Marketing and the Office of Admissions, as needed;
• Reviews, edits, and contributes content related to prospective and admitted undergraduate students;
• Performs other job-related duties as assigned; and
• Efficiently and conscientiously performs specific tasks as directed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level