First Year Admissions Counselor

Daemen University • Town of Amherst, NY

2d • Hybrid

About The Position

Daemen University is a dynamic, independent, liberal arts institution committed to excellence in student-centered learning. The University places special emphasis on preparing students for excellence in professional life, civic engagement, and on instilling an understanding that learning is an exciting lifelong journey. Students are encouraged to be creative, innovative, ethically minded leaders for an ever-changing, diverse, and interconnected world.
The Mission of Daemen University is to prepare students for life and leadership in an increasingly diverse and complex world through the integration of education and professional preparation. Daemen University is going beyond instrumental needs to foster the development of individuals who are dedicated to the health and well-being of local and global communities.
Purpose of Role
The Admissions Counselor represents Daemen University to prospective students and organizations and works to increase inquiries and convert applications into enrolled students. The successful admissions counselor exhibits superior customer service skills and professionalism throughout daily interactions and communications with students including interviews, phone calls, emails and information sessions. The counselor creates and implements recruitment strategies to reach prospective students through events, referrals, online and print communications, and outreaches to businesses and organizations.

Requirements

• Minimum of an earned Bachelor's Degree from a regionally accredited institution.
• Working knowledge of college purpose and function.
• Demonstrate an ability to work independently as well as collaboratively with team members, faculty, students, alumni, administrators and staff.
• A flexible work schedule that will include days, evenings, and some weekends is required.
• Travel, valid driver's license and access to a vehicle are required.

Nice To Haves

• Role may specialize in specifically in first year, transfer, or graduate.
• Familiarity with engaging each type of student candidate preferred.

Responsibilities

• Discuss Daemen University programs and services accurately to prospective students and families.
• Travel to and from recruitment events; engage in key stakeholders in a positive, proactive, and engaging manner.
• Complete weekly activity report to include documentation of recruitment/ outreach activities and student appointments.
• Ability to work on a registration deadline, strive towards college-wide enrollment goals and use outstanding customer service to recruit students to the Universities programs.
• Review applications and make enrollment decisions based on Daemen's admission standards for first year, transfer, and graduate student candidates.
• Utilize phone, email, and mail to communicate with prospective students in a timely manner, providing superior student service.
• Work with prospective students to garner completed application files prior to enrollment and efforts to increase retention.
• Become familiar with working territory and demographics of cities/towns in that area to best reach the student population for Daemen University.
• Collaborate with our growing alumni network to develop new student/professional networks, garner student referrals.
• Under the direction of the Director, participate in the events prior, during, and after each term such as information sessions, orientations, registration events and graduation.
• Ability to work independently, and to arrange information sessions, set appointments and promote the University in a positive manner.
• Ability to follow the expectation of treating fellow employees, students and the institution's guests with civility, and to refrain from activities that disrupt the efficient functioning of the University.
• Ability to follow directions and complete tasks accurately as well as accept supervisory input and constructive criticism.
• Perform other duties as needed

Benefits

• Health insurance with an option of two plans: an HSA plan with the deductible funded by employer HSA contributions, or a copay plan.
• Dental insurance through the Guardian network.
• Vision insurance through the Guardian network, and an option between the VSP or Davis plans.
• An 8% employer contribution to the retirement savings account when employees contribute just 5%.
• Fully paid long term disability insurance, guaranteed-issue life insurance for new hires up to a volume of $150,000.
• Tuition waiver for full-time employees and their qualified dependents.
• Entrance in Tuition Exchange scholarship opportunities to pursue education at other institutions.
• Generous time off for administrative and staff employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level