Admissions Counselor

Monte Nido & Affiliates, LLCRemote,
$24 - $28Remote

About The Position

This position is responsible for performing clerical duties assigned in accordance with the office procedures and may include a combination of answering telephones, completing and mailing documents, scheduling, typing or word processing, office machine operation, and filing. This position also includes the coordination of intake assessments and interrelationships with site staff and outside organizations.

Requirements

  • Excellent customer service skills
  • Demonstrates professionalism, patience, and empathy
  • Proficient in multitasking
  • Excellent computer skills, including typing keyboard expectations
  • Exhibits a sense of urgency and a sales-oriented mindset

Nice To Haves

  • Bachelor's Degree in Social Work or related field preferred
  • Experience in the mental health field preferred
  • Experience with Salesforce and EMR/EHR preferred

Responsibilities

  • Conduct initial intake assessments and maintain caseload of prospective clients.
  • Forward clinical/medical documentation for review by registered nurses (RNs) or medical doctors (MDs).
  • Collaborate with Evaluation Clinicians as necessary.
  • Maintain continuous communication with clients, families, and referring hospitals/programs.
  • Foster collaboration with the outpatient team.
  • Coordinate admission dates in conjunction with admissions/program staff.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation
  • Medical, dental, and vision insurance coverage
  • Retirement
  • Company-paid life insurance, AD&D, and short-term disability
  • Employee Assistance Program (EAP)
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Paid time off
  • Professional development
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