27-007 Admissions Counselor

WVU Parkersburg • Parkersburg, WV

13d • Onsite

About The Position

WVU Parkersburg is a Community and Technical College located in Parkersburg, WV along with Jackson County Center in Ripley, WV and Innovation Technology Center in Vienna, WV. We are not a branch of West Virginia University. We are dedicated to teaching and are accredited by the Higher Learning Commission to offer certificates, associate and bachelor’s degrees. This is an on-site position. Regular, predictable, and reliable attendance and punctuality are expected to ensure performance of the essential function of the job, including scheduled meetings and shifts. This is a 37.50 hour per week position. May require working alternate hours or alternate locations upon request to support campus mission. Standard hours (Monday – Friday, 8:00 am – 4:00 pm).

Requirements

• Bachelor’s degree in communications, counseling education, marketing or related field, or equivalent combination of education and/or experience.
• Excellent written, verbal, and interpersonal communication skills
• Knowledge of institutional software such as Banner, Oracle, Microsoft Office or similar software
• Ability to work with diverse populations
• Ability to multi-task and reprioritize as needed and meet deadlines
• Ability to manage confidential and sensitive material

Nice To Haves

• Six months of customer service in higher education or similar organization

Responsibilities

• Plan and implement enrollment management and student services programs, on and off campus.
• Represent WVU Parkersburg and disseminate information to potential students, including serving as first contact to prospective and returning students and initiating correspondence with prospective students, parents, and community members.
• Answer questions regarding enrollment management policies and procedures, remaining current admission requirements curriculum development, financial aid requirements and regulations concerning the release of student information.
• Coordinate, implement, and attend recruiting activities, and programs including but not limited to college days/fairs and high school visits.
• Maintain inventory of recruiting materials.
• Serve as host for new students who do not have an appointment for enrollment services by determining admission status and assisting with the applications process using the approved checklist.
• Plan or participate in special programs and events including new student orientation, open houses and Graduation.
• Conduct outbound calling per approved checklist and analyses results as requested.
• Maintain contact applicants and recruits in CRM (Free Agent).
• Maintain cross-training knowledge in order to provide for backup across the Student Services division.
• Represent WVU Parkersburg on committees and task forces as assigned.
• Participate in conferences, workshops, and meetings at regional and state level.
• Assist supervisor with public speaking assignments to promote WVU Parkersburg.
• Maintain membership in state and national advising and admissions professional organizations.
• Participate in evening and weekend events that help promote WVU Parkersburg and recruit students.
• Other duties as assigned.

Benefits

• Retirement plan with 6% mandatory every pay (biweekly) that is matched 100%
• Health and life insurance plans through PEIA and flexible benefits through Mountaineer Flexible Benefits
• Annual and sick leave for full-time non-exempt staff, exempt staff, and 12-month faculty
• Minimum 12 paid holidays per year
• WVU Parkersburg tuition waiver (if eligible) for an employee, employee’s spouse or dependent of a full-time benefits eligible employee who is 24 years of age or younger

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level