Admissions Counselor

Converse University•Spartanburg, SC

13h•Hybrid

About The Position

The Admissions Counselor will be an integral component of the Converse University Admissions team, providing courteous, helpful, unbiased, and professional service. This role requires an enthusiastic, high-energy individual dedicated to meeting Converse's enrollment goals. The position emphasizes personal attention and follow-up with prospective students and their families, matching their needs with Converse's opportunities. The counselor will develop strategies to achieve University goals for their assigned territory or student populations and represent the University at off-site events and on-campus functions.

Requirements

Bachelor's degree from an accredited college or university
Ability to work flexible hours including nights and weekends as well as extensive travel during designated times of the year
Valid driver's license
Intermediate knowledge of Microsoft Office, including Word, Excel, and PowerPoint
Intermediate knowledge of Google-based email, calendars, document sharing, etc.
Ability to exhibit strong customer service skills for all levels of University constituencies and members of the public
Ability to take appropriate steps to promote and sustain effective working relationships within a diverse multicultural environment
Ability to speak one-on-one and with small and large groups
Well-grounded philosophy of honesty, integrity and respect
Demonstrated ability to establish and maintain effective working relationships with various constituents including both internal to the organization and with the public
Ability to work with and engage in a diverse group of people
Ability to work independently yet value and support a team-based environment
Demonstrated professionalism and positive attitude

Nice To Haves

One-year of admissions experience preferred

Responsibilities

Achieve goals set by the Director of Admissions and VP for Enrollment Management
Manage the recruitment of students in a designated territory and/or market segment of students
Prepare and deliver reports to the Director of Admissions and VP for Enrollment Management as required
Manage all aspects of recruitment travel including scheduling, transportation, and accommodations in accordance with University-wide travel policies
Attend college fairs and complete a report for each fair
Schedule private visits to selected high schools and complete a report for each visit
Host receptions for school counselors and prospective students in targeted areas
Attend alumni events in the recruitment region
Attend all campus preview days/admissions events
Interview and tour families who visit the campus as needed
Plan and execute designated sessions at on-campus events as needed
Establish, develop, and maintain communication throughout the college admission and financial planning process with prospective students, families, school counselor and educational community partners through phone, email, direct mail, interviews, presentations, and social media
Assist in the development and implementation of strategic communication for admissions counselors in collaboration with the Visit and Marketing Coordinator and Assistant Director of Admissions Operations
Make daily personal contact with prospective students and parents through mail, email, and telephone and report each contact in the Customer Relationship Management program (SLATE)
Hold weekly call nights to engage prospective and admitted students
Build relationships with school counselors and alumni in the designated recruitment area
Facilitate contact between prospective students and faculty/staff/current students/alumni
All other reasonable duties assigned by the Director of Admissions
Adhere to Converse University, Conference, and NCAA policies and procedures
Compliance with the University's Service Expectations