Admissions Counselor (Lima)

The Ohio State University

5d•$19 - $25•Onsite

About The Position

The Admissions Counselor at The Ohio State University at Lima is responsible for managing a recruitment territory, executing recruitment activities, and developing relationships with educational institutions and organizations. This role involves traveling to represent the university, making recruitment calls, and utilizing various technologies like CRM (Salesforce) and Student Information System (Peoplesoft) for data entry. Additionally, the counselor will provide guidance on application and enrollment policies, conduct presentations, resolve problems, assist with recruitment events, coordinate special programs, and support administrative tasks related to student enrollment. The position also requires active participation in the admissions team and completion of assigned duties.

Requirements

Bachelor's degree or equivalent experience
Program planning and implementation
Familiarity with office desktop technology
Early morning, evening, and weekend hours required

Nice To Haves

Knowledge of CRM and other recruitment technology platforms
Excellent oral, written and interpersonal communication skills
1-2 years related experience preferred

Responsibilities

Managing a recruitment territory
Executing territory specific recruitment activities and events using data to make recruitment decisions
Developing and maintaining positive relationships with high schools, community based organizations, and community colleges
Traveling to high schools, community colleges, and college fairs to represent The Ohio State University with possible travel, within the state of Ohio, up to 7 weeks per year
Making recruitment calls to prospective students
Learning and using the CRM (Salesforce), Student Information System (Peoplesoft), and other technologies to perform timely and accurate entries into databases regarding student application information, call/email/text activity and other processes
Counseling and corresponding with students, families, university departments, or other stakeholders regarding The Ohio State University application and enrollment policies, procedures, and general information over the phone, via email, and in person
Conducting large and small-group presentations
Learning and maintaining knowledge of the areas within the office and university to best direct questions from staff and guests
Researching and resolving problems in a timely manner and escalating them when appropriate
Assisting with on and off campus recruitment events and projects
Coordinating recruitment for special programs, as assigned, which may include transfer, veterans, and College Credit Plus
Serving as the coordinator for administrative tasks that support recruitment and enrollment of new students
Carrying out steps and coordinating with colleagues and other campus partners to achieve success
Participating as an active community member of the Ohio State Lima admissions team through membership on committees
Completing special assignments and other duties as assigned