NSUFA048/NSUFP059 - Admissions Counselor

DHRM•Norfolk, VA

32d•Onsite

About The Position

Norfolk State University is seeking an Admissions Counselor to represent the university at various recruitment events, communicate with prospective students and their families, and evaluate undergraduate admission applications. This role involves developing relationships with key contacts, assisting in event coordination and implementation, and participating in electronic marketing communications. The Admissions Counselor will provide accurate information to prospective students nationwide and ensure timely responses to inquiries.

Requirements

Experience using technology in a higher education setting, preferably in admissions.
Knowledge of available technology resources and employing technology (CRM, social media, website) in a recruitment/communication plan.
Excellent spoken and written communication skills and well as demonstrated interpersonal skills.
Knowledge and understanding of application/evaluation processing operations, student administration systems, recruitment and territory management, higher education marketing, and a variety of computer software ( i.e. Microsoft Office Suite.)

Nice To Haves

Experience with Colleague and Informer preferred.

Responsibilities

Represent the university at college fairs, high school visits, and other community engagements.
Follow-up visits with appropriate correspondence/contact with counselors and students.
Develop relationships with key contacts in assigned territory, including alumni recruiters.
Evaluate program effectiveness and provide recommendations for future programming.
Travel both in state and out-of-state for the university, including weekends.
Represent the Office of Admissions at special events, on and off campus, including but not limited to Open House, NSU Round-Up, School Counselor events.
Assist in developing and implementing strategies and programming, particularly for bringing more students to visit campus throughout the year, and for increasing yield in general.
Support leadership by assisting with coordination and implementation of events.
Communicate with applicants who need to submit additional documents or updated credentials.
Provide admissions presentations to campus visitors.
Participate in other electronic marketing communications as needed.
Assist in the development and implementation of recruitment activities centered on electronic communications, and mobile and social networks.
Ensure responses are provided to e-mails and voicemails within 48 business hours of receipt.
Represent the University by providing accurate and detailed information to prospective students, their families and school counselors throughout the country.
Accurately review undergraduate admission applications and evaluate applicant credentials to determine admissibility to the university based on established criteria for admission.
Update Colleague with student data, entering admissions decisions and comments as needed.