Admissions Counselor II
About The Position
The Office of Admissions is seeking a compassionate and outgoing Admissions Counselor II to join our team and make an impact on prospective Texas A&M students. In this role, you will be involved in identifying, recruiting and contributing to increasing the population of admitted and enrolled students, as well as serve as an information resource and back-up to leadership while managing recruitment and training programs. You will often be the first point of contact for prospective students and families, helping shape their understanding of the university and guiding them through the admissions process with clarity and care. This position also plays a key role in representing Texas A&M at various recruiting events, building meaningful relationships that support our enrollment goals. Additionally, you will collaborate closely with campus partners to ensure a seamless and welcoming experience for all prospective students. Your ability to communicate effectively, think strategically, and foster a supportive environment will directly influence the success and growth of our incoming classes. If you want to be the difference in a prospective student's admissions experience, we encourage you to apply!
Requirements
- Bachelor’s degree or any equivalent combination of education and experience.
- One year of advising, recruiting or related experience.
- Excellent interpersonal skills, oral and written communication.
- Knowledge of admissions functions of higher education.
Responsibilities
- Counsels and advises a high quantity of prospective students about admissions requirements, policies, application status and office programs via one-on-one advising appointments, phone calls, email and mail.
- Works directly with applicants and their parents to resolve extenuating circumstances, complaints, appeals, and options for admissions denials.
- Maintains record of these activities.
- Maintains and establishes working relationships with university departments, counselors, and advisors to enhance customer service and satisfaction.
- Assists with training new recruiters.
- Offers assistance to and answers questions from new hires that are out in the regional office.
- Serves as a mentor and trainer to other counselors within the Office of Admissions.
- Maintains a high-level working knowledge of admissions and university information, organization, opportunities and policies.
- Disseminates admissions information through participation in special programs, and other assigned appointments.
- Represents the Office of Admissions in public speaking capacity both on and off campus to interested groups.
- Maintains records of these activities.
- Coordinates the tracking of student information documents, admissions requirements, and deadlines for all applicant types (Freshman, Transfer, International, Graduate, Readmit, Post-Baccalaureate, and Non-Degree Seeking).
- Participates in recruitment activities for designated area to include student and/or transfer admissions.
- Travels in and out of state as appropriate.
- Will be required to drive a university or other motor vehicle to travel to admissions events.
- Organizes, implements, and reports on Office of Admissions programs.
- Serves as a Liaison to colleges and departments within the university as well as participating Texas A&M System Institutions.
Benefits
- Health, dental, vision, life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
- 12-15 days of annual paid holidays
- Eight hours of paid sick leave and at least eight hours of paid vacation each month
- Automatic enrollment in the Teacher Retirement System of Texas
- Free exercise programs and release time
- All employees have access to free LinkedIn Learning training and webinars
- Employee Tuition Assistance and Educational Release time for completing a degree while a Texas A&M employee
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
