Admissions Coordinator - University Heights Health and Living

CarDon & Associates•Indianapolis, IN

2d•Onsite

About The Position

The Admissions Coordinator plays a pivotal role in managing and streamlining the admissions process within a healthcare setting. This position ensures that prospective clients and their families receive clear, compassionate, and comprehensive information about available services and educational programs. The coordinator acts as a liaison between applicants, healthcare providers, and managed care organizations to facilitate timely and efficient admissions. By seeking out new methods and principles, the Admissions Coordinator continuously improves the admissions workflow to enhance resident satisfaction and operational effectiveness. Ultimately, this role contributes significantly to the organization's mission by supporting access to quality care and educational resources.

Requirements

High school diploma or equivalent.
Experience working in a healthcare setting, preferably with managed care or admissions coordination.
Strong organizational and communication skills with the ability to manage multiple tasks simultaneously.
Demonstrated ability to maintain cheerful and professional disposition in all resident interactions.
Proficiency with standard office software and electronic health record systems.

Nice To Haves

Experience developing or supporting educational programs within a healthcare environment.
Knowledge of managed care policies and procedures.
Training or certification in admissions coordination or resident navigation.
Familiarity with continuous quality improvement methodologies.

Responsibilities

Serve as the primary point of contact for prospective residents and their families, providing detailed information about healthcare services and educational programs.
Coordinate and manage the admissions process, including application review, documentation collection, and communication with healthcare providers and managed care entities.
Maintain accurate and up-to-date records of all admissions activities and resident interactions in compliance with organizational policies and regulatory requirements.
Identify opportunities to improve admissions procedures by researching and implementing new methods and principles to enhance efficiency and resident experience.
Collaborate with internal teams to ensure seamless transitions for residents entering care programs and support ongoing educational initiatives.