Admissions Coordinator term

ExtendicareBrandon, MB
Onsite

About The Position

Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of over 115 operated senior care and living centres, as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of 23,700 individuals are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada. At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve. We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position. Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process. We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us. Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request. Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of the growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a network of 99 long-term care homes (59 owned, 40 under management contracts), deliver approximately 14.0 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 153,600 beds across Canada. Extendicare proudly employs approximately 23,000 individuals and manages an additional 5,000 joint venture employees, all of whom are highly qualified, trained and dedicated team members and passionate about providing high-quality care and services to help people live better. Our Mission To provide people with the care they need, wherever they call home. Our Vision Everyone in Canada has access to the care and support they need to live their best lives. Our Values We embrace every person for the individual they are. We care for each person as we would our own family. We collaborate with others because we achieve more together. We are relentless in our efforts to improve. We respect the resources entrusted to us.

Requirements

  • Degree/Diploma preferred
  • SSW Social Services Worker with LTC experience an asset
  • High level conflict resolutions skills
  • time-management skills
  • excellent judgment
  • Must be able to lift 15lbs or more as per the transition process
  • Familiarity with Point Click Care

Responsibilities

  • Responsible for the marketing of the home through public tours of the home
  • Conducts tours
  • Provides feedback to staff post tours and admissions
  • Answer inquiry calls
  • Assist the Administrator with suggestions and implementation of a marketing agenda for the facility to increase knowledge and awareness in the Toronto/Durham region
  • Liaison with stake holders e.g. schools, families, community groups and other external partners
  • Assist/attend promotional functions
  • Assist with promotional displays
  • Support residents and families to have a positive admission experience
  • Monitor and record the progress of all new residents
  • Promote the CARE principles
  • Conduct audits of the facility and share the results with Department Heads
  • Participates in resolution of resident/family complaints and/or concerns
  • Provide regular support, follow-up and referral for residents/families as required
  • Review admission applications
  • Key in admission information in PCC
  • Prepare new admission package and labels
  • Completes admission agreements with families
  • Distribute family surveys to respite and transferred residents
  • Attend meetings, e.g. Interdisciplinary Team Conferences, as required

Benefits

  • Continuous mentorship
  • support for life-long learning and growth opportunities
  • Opportunities for advancement and career growth within the organization
  • A rewarding and meaningful work experience where you can enrich your life and the lives of others
  • Employee Family Assistance Program
  • Robust benefits package
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