Admissions

Legacy Health Services • Parma, OH

2d

About The Position

This is a comprehensive description of an Admissions Coordinator position, which is central to a healthcare facility's operation. The primary function of this role is to manage the entire admissions lifecycle for new residents, from initial inquiry to welcome and orientation.

Requirements

• A minimum of one year in a health care setting is required.
• Strong computer skills are necessary.
• Exceptional customer service skills.
• A compassionate approach to resident care and family support.

Nice To Haves

• Experience in marketing, admissions, and sales.
• Experience using PointClickCare (a common healthcare software) and Microsoft Office.

Responsibilities

• Manages the entire admissions lifecycle for new residents, from initial inquiry to welcome and orientation.
• Actively evaluates admission referrals (from hospitals, agencies, etc.) to ensure the resident's needs align with the facility's medical, clinical, and financial criteria.
• Tracks inquiries/referrals weekly and maintains the facility's waiting list.
• Builds and maintains strong referral relationships with key sources like hospital case managers, social workers, and community agencies.
• Serves as a facility representative by providing tours to potential residents and families.
• Commits to providing a positive admissions process by offering support to residents and family members.
• Welcomes new residents and provides their initial orientation.
• Ensures all necessary forms and documentation are completed timely and accurately in accordance with laws, regulations, and facility guidelines.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed