Admissions Coordiantor

DIAMOND HOUSE DETOX•Sacramento, CA

6d•$25 - $25•Onsite

About The Position

The Admissions Coordinator at Diamond House Detox supports the intake process and admissions team, helping ensure clients have a smooth and welcoming transition into the substance use treatment facility. The role involves frequent client interaction, data entry, and coordination with clinical, administrative, and billing staff. The scheduled hours are Tuesday through Saturday, 2:00 PM to 10:00 PM.

Requirements

Strong organizational skills to manage multiple tasks and maintain accurate records.
Strong interpersonal skills for building rapport with clients and collaborating with clinical staff.
Understanding of legal compliance, quality assurance, and effective time management.
Ability to analyze information and strong mathematical skills.
Knowledge of third-party payor reimbursement, eligibility verification processes, and compliance with government and payor rules.
Successful completion of a background check, drug test, physical, and TB screening.
Valid driver's license and proof of active personal vehicle insurance.
Flexibility to work evenings, alternate shifts, weekends, holidays, and variable hours as needed.

Nice To Haves

Previous experience in healthcare, admissions, or a related field.

Responsibilities

Respond promptly to phone and email inquiries and provide accurate information about treatment options.
Conduct initial client screenings, explain program benefits, and gather essential information.
Communicate special needs or considerations to appropriate staff before admission.
Coordinate the intake and admission process to support a smooth client transition.
Assist the Admissions Manager with scheduling and confirming client admissions.
Track referrals and maintain accurate records for follow-up.
Assist with collecting client deposits and financial contributions.
Help verify insurance coverage and communicate with insurance providers as needed.
Coordinate with the billing department to support accurate and timely insurance claims.
Enter and maintain client data in CMR/EMR databases.
Perform scanning, filing, and other administrative tasks supporting admissions.
Manage admissions-related calls and emails, redirecting inquiries as necessary.
Ensure admissions documentation, including treatment agreements and consent forms, is completed accurately and in compliance with facility policies and regulatory requirements.
Assist with audits of client files and reporting and documentation for internal and external audits.
Perform additional tasks as needed to support smooth facility operations.