Admissions Coordinator - Per Diem

UHS • Auburn Hills, MI

3d • Onsite

About The Position

Havenwyck Hospital, a Joint Commission-accredited psychiatric hospital in Auburn Hills, Michigan, is seeking a per-diem Admissions Coordinator for the 7:00 a.m.–3:30 p.m. shift. The hospital provides behavioral health services to children, adolescents, and adults.

The Admissions Coordinator handles switchboard calls, verifies insurance, obtains signatures on admission paperwork, and processes admitting forms. The role works with the Intake Department, patients, families, and nursing units, and also greets visitors and directs them to the appropriate staff or department.

Requirements

• High school diploma.
• Experience verifying insurance.
• 1–3 years of experience working in admissions or a related department.
• Phone/switchboard and typing/computer skills.
• Professional, customer-service-focused approach, strong communication skills, ability to multitask, and problem-solving ability.

Responsibilities

• Verify insurance online and by phone, document eligibility, co-pays, deductibles, and pre-existing terms, and share relevant information with others.
• Conduct the admission process with patients and/or families, explain admission forms, and obtain signatures.
• Process, copy, and distribute forms to the appropriate departments in a timely manner.
• Enter and delete admission and discharge information in the computer system.
• Compile and calculate accurate admission and discharge information for the daily census sheet.
• Greet visitors and direct them to the appropriate staff or department.
• Answer the switchboard professionally, direct calls, assist callers with inquiries, and transfer calls appropriately.
• Document in patient records that Patient Rights Booklets and Advance Directive information have been supplied.

Benefits

• Competitive compensation.
• Learning opportunities.
• Career development opportunities within UHS and its subsidiaries.
• Continuing education options and opportunities for skills diversification and career advancement.
• Supportive and responsive leadership and a peer coworker network.

What This Job Offers

• Education Level: High school or GED