Admissions Coordinator - Inpatient Rehab
About The Position
Helen M. Simpson Rehabilitation Hospital, a joint venture with Select Medical & Pinnacle Health, is seeking an Admissions Coordinator for their Inpatient Rehab facility. This is a full-time, on-site position with working hours from Monday to Friday, 8:30 am to 5:00 pm. The Admissions Coordinator is a crucial member of the admissions and business development team, serving as one of the first points of contact for patients entering the rehab hospital. The role involves managing the referral intake and admission process, ensuring smooth operations within the department, and preparing for patient admissions by communicating with all relevant departments. The hospital is dedicated to providing exceptional and compassionate care for individuals with various complex medical conditions, including brain injuries, spinal cord injuries, neurological disorders, orthopedic issues, amputations, and multiple traumas.
Requirements
- High School Graduate or equivalent required.
- A minimum of two years' experience performing a broad range of duties with an Admissions or Pre-Admissions Department required.
Nice To Haves
- Knowledge of Medical terminology preferred.
- Knowledge of insurance verification preferred.
- Experience working with Excel and databases.
- Previous experience within a physical rehabilitation setting preferred.
Responsibilities
- Manages the referral intake and admission of all patients.
- Stays in close communication with all departments to prepare for the day of admission.
- Oversees the pull-through process for the hospital under the direction of the Director of Business Development, providing support, customer service, and timely resolution of all aspects for admissions.
- Ensures that all deficiencies remain at 0% to eliminate holds, working with CBO and HIM to ensure any errors are resolved.
- Ensures every referral is timely and accurately entered in Transitions of Care.
- Processes timely insurance verifications.
- Assists in the pre-cert/authorization process, tracking for follow-up and timely processing.
- Works with DBD, CEO, and other leaders to ensure timely admissions from the time of referral.
- Works with the team to resolve occasional challenges and overcome obstacles.
- Provides appropriate documents to the Case Management team timely.
- Enters patient data in HMS/MedHost when pre-admitting, and enters details of the patient’s benefits and billing instructions.
- Completes admissions paperwork and reviews all patient forms/demographics with the patient/responsible party, securing signatures on all necessary documents.
- Scans completed documents, including insurance cards and photo ID.
- Leads the morning meeting with census, budgeted numbers, etc.
- Communicates admissions time, bed number, physician, etc., to the hospital when there is a confirmed admission.
- Provides tours of the hospital.
- Provides customer service by accurately answering questions for internal and external customers.
- Manages LOA's in HMS/MedHost, ensuring accurate entries for all LOA patients and completing forms as necessary for corrections.
- Reviews and enters daily census via Select Portal by 11 am EST, ensuring accuracy and initiating any necessary changes/updates.
- Performs other duties as assigned.
Benefits
- The ability to grow and learn new skills
- Advancement and growth opportunities
- Gaining health care experience
- Competitive rates
- Team-oriented culture
- Comprehensive benefits package for Full-time employees (including medical, dental, vision, 401k, life insurance, short and long term disability, and tuition assistance)
- Extensive Onboarding & Training Program
- Generous PTO
- Company-matching 401(k) retirement plan
- Life and disability protection
- Company paid parking
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
