Admissions Coordinator, Long Term Care - FT/Days

Sanford Health•Fort Collins, CO

7d•Onsite

About The Position

Responsible for the processing of new resident/client requests and tracking admission status. Coordinates admissions process, completes paperwork and orients residents/clients to location. Acts as a support person to facility by completing administrative tasks such as answering phones, taking messages and answering basic location questions. Conducts facility tours and educational sessions to prospective residents. Coordinates resident move-in process, including the handling of admission paperwork. Ensures smooth transition from referring facility to location. Provides location orientation to resident upon move-in. Visits with discharge planners, family members and members of the interdisciplinary team to promote the location and the use of services provided. Enters data in to the electronic medical record (EMR) accurately. When working in home health, will assist to develop the individual client plan of care for each client. Will be responsible for the admissions and coordination of services for clients. Coordinates admission/intake process and paperwork with client and location employees in compliance with state and federal regulations.

Requirements

Ability to deliver high quality customer service in a professional manner.
Strong interpersonal and listening skills.
Ability to handle confidential and sensitive information.
Must be able to coordinate several different responsibilities at once.
High school graduate or general education diploma (GED) is preferred.
Prior work experience in long term care facility preferred.
Based on facility needs, may require a current valid driver’s license, and must meet all medical guidelines for Sanford Health Category III drivers.

Responsibilities

Processing of new resident/client requests and tracking admission status.
Coordinating admissions process, completing paperwork and orienting residents/clients to location.
Answering phones, taking messages and answering basic location questions.
Conducting facility tours and educational sessions to prospective residents.
Coordinating resident move-in process, including the handling of admission paperwork.
Ensuring smooth transition from referring facility to location.
Providing location orientation to resident upon move-in.
Visiting with discharge planners, family members and members of the interdisciplinary team to promote the location and the use of services provided.
Entering data in to the electronic medical record (EMR) accurately.
Assisting to develop the individual client plan of care for each client (when working in home health).
Coordinating admission/intake process and paperwork with client and location employees in compliance with state and federal regulations.