Admissions Coordinator/Business Office Manager FT Days

Kindred Healthcare•Brea, CA

7h•$23 - $29•Onsite

About The Position

Kindred Hospital Brea helps patients return to the lives they love. At our 48-bed hospital, our physician-led care teams provide critically ill patients with the specialized acute care and rehabilitation they need, for the time they need it - empowering them to take the next step in their recovery journey. We also offer a 4-bed ICU and three negative pressure rooms to accommodate particularly serious conditions. We are located less than a mile north of Brea Junior High School and conveniently surrounded by restaurants and shops. Admission Coordinator: Coordinates and plans the daily operation for all pre-admission activities. Coordinates admission with other departments by collecting and distributing the appropriate information. Identifies information needed from the referring hospital to finalize the admission. Performs and provides administrative support services for the patient admission process. In addition, contacts and meets with families for admission registration, maintains files and conducts special projects as assigned. Business Office Manager: Primary business office responsibilities include accounts receivable management, to include collection of private AR balances, Medicaid application and eligibility reviews and Patient Trust Fund management.

Requirements

Three years’ healthcare experience
Familiar with medical terminology.
Computer skills that include Microsoft Office, Word, Excel and Outlook and PowerPoint.
Knowledge of long-term care collection practices and techniques.
Ability to communicate effectively with patients and their family members, and at all levels of the organization.
Ability to organize and prioritize to meet deadlines.
Skilled in the use of computers and the Microsoft Office suite of applications.
Ability to be accurate, concise and detail oriented.
Must have good and regular attendance.

Nice To Haves

Bachelor’s degree in clinical area preferred
Healthcare professional licensure preferred; that is, as Registered Nurse, LPN, Respiratory Therapist, Physical Therapist, Occupational Therapist or Social Worker

Responsibilities

Coordinate and plan the daily operation for all pre-admission activities.
Coordinate admission with other departments by collecting and distributing the appropriate information.
Identify information needed from the referring hospital to finalize the admission.
Perform and provide administrative support services for the patient admission process.
Contact and meet with families for admission registration, maintain files and conduct special projects as assigned.
Establish and maintain financial files for all patients related to admission, billing, and collection of accounts receivable.
Complete all necessary documentation and update applicable system data.
Coordinate, perform, and document the collection of private accounts receivable and past due accounts.
Review payment policies and procedures with new admissions and their responsible parties.
Administer and reconcile patient trust accounts and petty cash.
Perform month-end close procedures and prepare and submit all required reports.
Conduct job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
Maintain all information in a manner that ensures confidentiality and meets all regulatory requirements.
Access Medicare Common Working file and calculate Medicare days.
Review and obtain signatures for admission paperwork on all admissions and forward copies to the business office and medical records department.
Prepare a variety of administrative reports, statements, and rosters.
Gather data and other necessary information.
Perform a wide variety of typing assignments, which are often confidential in nature, to include follow-up letters, per-diem letters, spreadsheets, schedules, and quarterly board reports.
Assist in answering phone inquiries by taking messages, taking demographic information on potential referrals, and forwarding messages by paging the Clinical Liaison Manager.
Develop an understanding of responsibilities for participation in Quality Improvement activities.
Participate in continuing education/ professional development activities.
Communicate and demonstrate a professional image/attitude for patients, families, clients, coworkers and others.
Adhere to policies and practices of Kindred Healthcare.
Complete verification of admission pre-certification and insurance benefits if patient is to be admitted.
Learn and have a full understanding of scheduling and pre-register routines in EMR.
Coordinate bed availability with clinical leadership.
Develop positive relationships and establish open communication with referral sources including internal/external hospital case managers, social workers, nursing staff, physicians, and third-party payors.
Participate in team business and referral development committee meetings in coordination with our Sales and Marketing Teams.
Perform other duties as assigned.