Admissions Coordinator/Business Office Assistant

Avalon Health Care•Federal Way, WA

4d•Onsite

About The Position

Avalon Care Center Federal Way has an exciting opportunity for an Admissions Coordinator/Business Office Assistant position! In addition to excellent written/verbal communication, problem solving and decision-making abilities, the best candidate will possess the ability to work well with an interdisciplinary team. The ideal candidate will be passionate about connecting people with services, display a versatile, think-outside-the-box style, and have the drive to follow through on program initiatives.

Requirements

High school diploma.
3-5 years of customer service experience in similar role in a health care setting
Understands and applies training from in-service education and has ability to instruct personnel during training education and staff meetings.

Nice To Haves

Degree in health care management, medical social work or marketing is desirable.
Exposure to and understanding of the health deliver system, medical vocabulary, and background or interest in sales is desirable.
Must possess current health certificate/examination required by State Agencies.

Responsibilities

Coordinates with nursing resident room changes and works with maintenance and housekeeping to ensure that rooms are cleaned, repaired and ready for transfers and/or new admissions.
Ensures that the admissions process enhances the customer experience, is seamless, and that all necessary customer service, documentation, and regulatory functions are completed in a pleasant, timely, and customer-friendly manner.
This position acts as a data entry point into the electronic health record system (CRM or similar).
Must adhere to Code of Conduct and Business Ethics policy, including documentation and reporting responsibilities.
Participates in Quality Improvement activities as assigned.
This position regularly requires long hours and frequent weekend work.
This is a position in a health care facility open 24 hours a day, 365 days a year. Rotating shifts as well as holiday and working during inclement weather may be required.
Maintains personnel records.
Maintains group health insurance records.
Prepares and maintains workman’s compensation records.
Prepares a final report of injury forms (i.e., Incident Report), with the assistance of injured employees, and submits to the insurance carrier.
Reports all employee injuries to the Administrator for review.
Handles all correspondence with insurance carrier regarding workman’s compensation claims.
Assists Secretary/Receptionist with switchboard and Receptionist duties.
Maintains adequate files wherein all paid vouchers and correspondence are kept for future reference.
Files purchase orders, invoices, and paid vouchers.